โรงแรมและที่พักเขตอัลมาตี

"There was a hiccup upon my arrival as they had no record of my booking. I therefore had to contact the booking website and wait for them to contact the hotel which isn't ideal. After everything was sorted, however, all was well. The room they gave me (I'm not sure if they upgraded me?) was exceptionally nice for the price I paid. It was really a very tastefully designed and practical hotel with nice staff. They have a small luggage storage for a reasonable 1,000 per day too. As the hotel is...

"Great place"

"We had an excellent stay and would gladly give this hotel 5 stars. The room was spotless, the property was beautifully maintained, the air conditioning worked perfectly, and the location was very convenient with easy access to restaurants, museums, and other attractions. The staff truly made the stay exceptional. Everyone at the front desk was incredibly friendly, welcoming, and always willing to help with directions, recommendations, and any questions we had. The only suggestion for improvement...

"Hôtel d'une autre époque!!! Communication impossible, ne parle aucune autre langue que le Russe. Pas de ménage en 1 semaine. Wifi aléatoire. Fuite d'eau. Chauffage non réglable. Etc, etc... A Eviter!!!"

"部屋はとてもキレイで過ごしやすいですが、冷蔵庫がないためドリンクが冷やせない。また、ゴミ箱がトイレにひとつだけなので部屋にあった方がいい。"

"Very nice and helpful staff members, beautiful and very spacious rooms. Amazing breakfast."

"Very friendly clean good restaurants and overall nice hospitality."

"I definitely will be returning. It’s a beautiful hotel in a beautiful city"

"Terrible dirty sheets; extremely dirty room, no hot water , extremely poor service."

"Good location, good breakfast, just need update some of its facilities!"