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"I booked this room at the last minute and was not disappointed. Room was immaculate, staff was friendly, and the complimentary breakfast was delicious! If we come back to this area, we would definitely stay here again."

"The staff were extremely helpful, the food delicious, and the grounds and amenities were first-rate. Like many Victorian-era buildings, this one shows a little wear on the exterior. Other than that, a delightful stay."

"Mostly good, had trouble with the key card working. Not enough tables for breakfast"

"Just a dated property. Enjoyed the breakfast in the morning"

"Great stay and staff was great!"

"Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...

"Location and staff"

"Room was very clean! Hotel is close to everything."

"Everything was very nice. There was a power outage and the staff remained calm throughout the entire day."

"The staff was amazing and I have never had a hotel so.clwan and smell so nice. Thank you to all the staff"

"The room was clean and comfortable however the remote for TV was faulty needed to press buttons 4-5 times to get channels to move also the toilet ran. The included breakfast was sad only waffles & biscuits. Only hard boiled eggs no scrambled or omelette eggs no sausage or bacon. Biggest issue was the keycards they didn’t work very well had to get a new card made at the front desk at night"

"We checked out an hour after arrival. Too dirty and poorly maintained."

"I wanted to enjoy my stay, but I had two complaints, one of which was related to safety. 1. No wi-fi (wasn't crucial, but would have been nice). 2. The back door wouldn't properly close or lock. It was supposed to only open with an active key card, but it wouldn't even fully close, let alone lock. As a single female traveler, the back door being accessible made me extremely uncomfortable. Especially as my room was two doors away from the back door. Staff was great, breakfast was fair,...

"Heat lamp in bathroom didn't work. Only one chair in room for two people (their pictures show two chairs in rooms). No clock or phone in room. Exercise room was inaccessible. Put senior citizens in a room farthest away from elevator, pool, and exercise room. The channel list for TV posted in room only included approximately one third of those available. Trash vehicle pickup at 4:15AM right outside our window. Dressers and nightstands were filthy (items left from previous occupants as well...

"The property was older than it looks from pics but the room & beds were clean!"

"The manager was rude. The “lounge” is a few gross local overpriced wines and beers that they make you buy because you can’t consume off-site alcohol. The building we stayed in was literally falling apart. No lake access and management that acted like they were doing us a favor by letting us stay in their run down room."

"Breakfast poor, scrambled eggs and biscuits and gravy, not anything you can't get at any low priced motel, expect more from a HILTON property. What happened to the pancakes or french toast, or would it be a stretch for sausage or bacon."

"Great location. Walkable to downtown Holland. Nice room. Quiet."

"This hotel still has the new carpet smell. Everything was very clean. Pool was small, but great for kids that just want to cool off. Front desk staff was delightful at check-in and check-out. We had to leave before breakfast each day and the employee packed our daughter a full to-go breakfast. We stayed for a soccer tournament and will definietly be back next summer. 10/10!"