"Very clean facility; manager Jose was very responsive and helpful; no in-room fridge but we were allowed space in the kitchen’s large fridge to store a few items; easy walk to bus and train and to restaurants. "
"This is the third time we've stayed here and the entire staff has always been super friendly and helpful. Clean rooms, nice breakfast, and a great outdoor bar."
"Great hotel and and sound proof ! Which is very important to me . What is ECO friendly? I wish Expedia would stop asking that ! I saw a few pets there . I want to give a special tanks to OB who was great with , and an all around good person . Also thanks to Guhlam , Gabe , and Ulysses for a great stay in the hotel ! Byron"
"We primarily stay at some version of a Marriott and of all those we’ve visited this was the nicest. Friendly staff, everything was clean and the breakfast was the best. "
"I was initially given Rm 312 which I have stayed in before which is over the nightclub and very noisy. I asked to be moved to a quiet room. Being handicap accessible was not necessary, but the hotel was able to move us on a very busy weekend which was hugely appreciated. The new room in the 5th floor was great. It is a small and very busy hotel and everyone there is very nice. I especially like the all day brunch in the restaurant. Highly recommend! "
"I arrived while on a work call and at 12pm (way earlier than check in time)- the lady at the check in desk was so helpful, checked me in with no questions asked.
This little gesture made all the difference. I visit Chicago quarterly for work and I will now always book the Thompson- great service, thank you!"
"Very nice hotel in great condition. Exceptionally clean, surprisingly quiet, very comfortable. The staff were fantastic. Daily free breakfast was okay, but not great.
Only downsides: fairly low water pressure in the shower, especially in the morning; heating unit under the window is a little bit loud right next to bed.
Overall a great value and would absolutely stay here again. "
