Absolutely awful experience staying at this hotel. It is NOT 4 star more like -1 star. See photos of the room I stayed in. There was one worn out towel in the bathroom after calling 5 times house keeping eventually brought one more towel. Called room service for in room dining after multiple calls our meal arrived 1 hour later. Very strong smell of paint in the room. No curtains and dirty stains everywhere- see pictures. Won’t be staying here again!!
Rooms are very old and not comfortable. Property from outside looks good. From inside it's not good. No air conditioning, as hotel staff says it's winter. I had to open window which was noisy and sleep with minimal cloths as it was hot inside.
Breakfast no food is available if you are not early. i will rather not stay with Mercure hotel in future but in other countries it's not that bad. 😞
Always stay here...but always same issues...
Too old...
And staffs are fine, but usually do not really answer the phone for housekeeping...and once ask for bringing sth to my room, it takes more than 30mins.
But still, price is just good enough and location is also fine.
The shower was terrible. We changed rooms, the second room was just as bad. All of the shower heads were blocked with lime and dirt. Rough hotel. Needs updated
A luxurious retreat offering elegant rooms, world-class dining, and unmatched service.
Exquisite amenities
Perfectly blending comfort, style, and personalized experiences for both business and leisure travelers.
A delightful breakfast experience featuring a rich variety of freshly prepared dishes, from decadent pastries and seasonal fruits to made-to-order eggs, gourmet coffee, and international favorites.