Dear Customer,Thank you for taking the time to share your feedback with us, and we appreciate your honest review. Your input is valuable to us as it helps us identify areas for improvement.We would like to express our sincere apologies for the discomfort you may have felt due to the state of your room balcony during your recent stay with us.As you may have noticed, the Town Hall recently undertook facade renovation work in Algiers, including painting work. Unfortunately, this work has impacted our ability to maintain the cleanliness of the balconies consistently during this period. We understand how important it is to provide a clean and comfortable environment for our guests, and we are truly sorry that this was not fully realized during your stay.We take your comments about breakfast very seriously, and we want to assure you that we respect your opinion. We understand that breakfast expectations may vary from guest to guest, and we continually strive to offer a diverse choice to meet everyone's needs.As for the size of the breakfast room, we would like to inform you that the current configuration of our hotel is such that space for breakfast is limited. unfortunately, architectural and structural constraints do not currently allow us to expand this space.We understand that you were disappointed not to be able to have breakfast in the corner of the waiting room. We would like to inform you that this restriction applies to all of our customers in order to guarantee a consistent experience for everyone.We fully understand your preference for the superior room you occupied during the first two days of your visit. We would have liked to be able to offer you the same room without imposing a supplement, but unfortunately the hotel was full that day, preventing us from satisfying this request.We hope that, despite these inconveniences, you will consider coming back to stay with us in the future. We look forward to another opportunity to provide you with an even more enjoyable experience.

Bonjour, Cher client,J'espère que ce message vous trouve bien. Nous tenons à vous informer qu'il est tout à fait évident et compréhensible que vous ayez des attentes en ce qui concerne le petit déjeuner conformément à votre réservation. Cependant, la plupart des petits hôtels à travers le monde servent le petit déjeuner entre 6h00 et, au plus tard, 7h00, jusqu'à 10h00 et pas à 4h30. Cordialement

Thank you for sharing your experience during your stay at the hotel and we are sorry to hear that some aspects of your stay did not meet your expectations.Firstly, we would like to assure you that our staff are trained to offer a courteous and professional service to all our customers, whatever their country of origin.We understand that changing languages at check-in may have seemed disconcerting. However, please note that our intention was not to be rude, but rather to facilitate communication to offer you a smoother and more understandable service. As we receive many American guests who do not speak French, we try to adapt our linguistic approach to meet their needs and provide them with a pleasant experience.We would like to assure you that we in no way wish to make you feel uncomfortable or offended when our employees have insisted on communicating with you in English, their primary intention was to put you at ease and offer you a quality service.We appreciate your positive comments about the view and balcony of your room. We strive to provide enjoyable amenities and spaces for our guests to relax and take in the surroundings. Your acknowledgment of the balcony's size and its suitability for two people is valuable information for future guests considering our accommodations.I would like to sincerely apologise for the inconvenience caused by the recent lack of water and internet. I fully understand how frustrating and disruptive this can be, and would like to assure you that we are doing everything we can to resolve these issues.The disruption we experienced was beyond our control and beyond our control. Unfortunately, we have been faced with unforeseen circumstances that have resulted in interruptions to water supplies and internet access. We understand how essential these services are to you, and we are equally disappointed by the situation.We thank you for your understanding and continued support. Your satisfaction as a customer is of paramount importance to us, and we are committed to constantly improving our service.Yours sincerely

Liar,customer complaining about all things. He was assigned a superior room, but had to ask to change the room because of the internet notwithstanding that it worked very well and that the problem was in his phone, claiming that he was not looking for luxury and that he even accepts a small room, and that he is there because of the location of the hotel. After having him change rooms through his Director Mr ADIM S, he complained about the quality of the bed, and asked to be reimbursed, which the Director refused. The unprofessional staff gave him access to the room at 11:00 am even before the official check-in timesThe staff was always attentive to the customer and it was always our tradition and always accept constructive opinions but not accusations.We invite the partners with whom we work to put this type of client in a blacklist.City Hotel AlgiersDirection

Chère client ! Je vous remercie pour ce retour. Je suis sincèrement heureux d’apprendre que notre travail et nos efforts pour vous satisfaire ont été appréciés.

We thank you. Wish to see you soon. Best Regards.

Bonjour Monsieur; En premier nous vous remercions d'avoir choisi notre établissement pour votre séjour en Algerie. Aussi , tout l"équipe tient a vous remercier pour votre retour. Au plaisir de vous acceuillir. Bien Cordialement.

Madame, Monsieur, Nous vous remercions de votre retour, et ésperant vous revoir trés bientot. Bien Cordialement. City Hotel

Cher Madame, La Direction de City Hôtel Alger vous remercie pour ce très bon retour que vous avez pris le soin de partager à la communauté Expedia.com. Nous sommes ravis de lire tout particulièrement que vous avez appricié la gentillesse et le profesionnalisme de notre équipe. Nous espérons avoir le plaisir de vous revoir une autre fois. Cordialement Nos meuilleures Salutations City Hôtel Alger Office Réservation Nadir

L"équipe du City Hotel vous remercie de votre commentaire et éspere vous revoir trés bientot

We thank you for your feedback; we hope to see you soon.

Cher Client; Nous vous remercions pour votre retour , nous espérons vous revoir trés bientot. Bien Cordialement.

We thank you for your feedback. we appreciate . We Hope to see you soon. Best Regards