We booked delux double room. We booked two. One was perfect was was smaller than a single room. With a wall glass see through with a curtain. Spoke to reception twice said we can’t change as we are fully booked. Spoke to Expedia on the day to cancel said they can’t give a refund until hotel answer. Hotel never answered. I asked for a refund as the room is not just below expectations is not worth . But no help or apology was provided by the hotel. So we just lost money on a room that we felt unsafe and not what we paid for. Extremely disappointed
Comme je me déplace en Algérie pour mon travail, je n'avais pas eu l'occasion de séjourner à l'AZ depuis 3 mois, et c'est avec plaisir que j'y suis retourné.
Hormis la propreté que j'ai déjà salué c'est un hôtel où il règne une ambiance très chaleureuse que je recommande fortement.
Hôtel très bien placé à proximité des commerces et des plages. L'hôtel est très agréable et le personnel aussi. Étant en déplacement pour les raisons professionnelles j'utilise régulièrement les impressions de documents pour finaliser certains dossiers. Je recommande vivement
Sauberes Hotel; freundliches Personal; Zimmer im 5. Stock mit großer Dachterrasse; gut geeignet für Geschäftsaufenthalt, ist aber weit entfernt vom Stadtzentrum Algiers;
เข้าพัก 2 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Kamel
21 ส.ค. 2018
Above expectations
Staff is very nice and helpful. Breakfast was worth it. Very comfy hotel in the middle of the city. Good isolation from the streets but sounds from the corridors can be annoying.
I very much enjoyed my stay at the AZ Zeralda hotel. The receptionists were super polite and efficient, and dealt with my very small niggle immediately (safe door did not close). The room was comfortable and spacious, very comfortable bed and spotlessly clean room and bathroom. I only dined in one of the restaurants in the courtyard, even though not all the dishes were available the food I had was well prepared and tasty. Waiters were friendly and attentive. The desserts merit a special mention, the Pave was very tasty and beautifully presented. The hotel is relatively new, and furnished to a high standard. Wifi worked fine for my emails and surfing. The hotel is a bit further out from Algiers, so a car or taxi is needed to get to and from it. I can fully recommend the hotel and would be happy to stay there again any time.
Hotel quite new, crew very nice friendly helpful. The room was quality, quite and clean. I found the buffet resturant a bit expensive and the food was good.
Très bon accueil. Service impeccable. La chambre n'avzit pas de vue exceptionnelle car hôtel situé en ville mais le confort de la chambre compense cet inconvénient. Très bon hôtel