Staff were fantastic very helpful and friendly.Breakfast was very good . Other meals were decent and always an option to take . Quality of local beer and wine were very nice .
mark
เข้าพัก 4 คืน, พฤษภาคม 2024
การตอบกลับจาก Magda - Customer Support วันที่ 13 พ.ค. 2024
Dear guest,Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.
8/10 ดี
María Teresa
เดินทางกับครอบครัว
12 พ.ค. 2024
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Un poco de más comida , tener algo q picar cuando se está en la piscina
María Teresa
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Magda - Customer Support วันที่ 13 พ.ค. 2024
Estimado huésped,Muchas gracias por tomarse el tiempo de dejarnos su opinión, significa mucho para nosotros recibir sus comentarios.Esperamos que esta sea la primera de muchas visitas a nuestro hotel.Un saludo de todo el equipo.
I didn't dislike anything, a lovely place and the staff was so friendly. I will be going back.
Neil
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Magda - Customer Support วันที่ 22 เม.ย. 2024
Dear guest, Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.
การตอบกลับจาก Magda - Customer Support วันที่ 11 เม.ย. 2024
Dear guest,Thank you very much for taking the time to leave us your opinion, it means a lot to us to receive your feedback.We hope this is the first of many visits to our hotel.Best regards from the whole team.
Das Personal war unglaublich freundlich, hilfsbereit und zuvorkommend. Das Essen lecker und abwechslungsreich. Die Lage ist super. Leider ist das Hotel sehr hellhörig und wenn das Reinigungspersonal ab 8 Uhr morgens seine Arbeit aufnimmt, dann ist es leider unglaublich laut. Das ist der einzige Grund, warum ich keine volle Punktzahl geben kann.
Jan
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Magda - Customer Support วันที่ 8 เม.ย. 2024
Sehr geehrter Kunde,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen, es bedeutet uns sehrviel, Ihr Feedback zu erhalten.Wir hoffen, dass dies der erste von vielen Besuchen in unserem Hotel ist.Mit freundlichen Grüßen vom gesamten Team.
Even though it was carnival weekend, we were still given the attention we needed.
Paris Rabanne
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Support วันที่ 22 ก.พ. 2024
Dear guest,Thank you for your comment and for the rating you gave our hotel and our service. Offering quality service is one of our daily objectives and we are proud to see that our goal has been met.We hope to welcome you again soon.Best regards,Magda Ribeiro - Customer Support
6/10 พอใช้
ผู้เข้าพักจริง
เดินทางเป็นกลุ่ม
15 ก.พ. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Support วันที่ 22 ก.พ. 2024
Dear guest,Thank you for the rating given to our hotel and service.Due to our daily goal of continuous improvement, we will endeavour to meet all our guests' expectations.We hope to welcome you back again soon.Best regards,Magda Ribeiro - Customer Support
การตอบกลับจาก Customer Support วันที่ 22 ก.พ. 2024
Dear guest,Thank you for the rating given to our hotel and service.Due to our daily goal of continuous improvement, we will endeavour to meet all our guests' expectations.We hope to welcome you back again soon.Best regards,Customer Support
Location of the Hotel is ca. 50- 60 m. from the beach. Near the hotel are many restaurants with delicious sea and normal food.
The staff in the hotel are very helpful and communicative, a breakfast was average with many choices and every day was a little bit different.
A cleanliness in the room could be better ,I didn’t look meticulously but anyway we found some small hairs and duvet cover had some stains. Some objects in the room could be renewed because they are showing signs of wear
Jasmin
เข้าพัก 3 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Support วันที่ 22 ก.พ. 2024
Dear guest,Thank you for your comments.Our constant aim is to improve the quality of our services, thereby increasing the satisfaction of our guests. All the aspects mentioned will be checked and we assure you that we will do everything we can to improve them. We look forward to seeing you again so that you can experience our usual quality standards. Best regards,Customer Support
Clean and comfortable,a little dated but for the price it is excellent. Food choice was ok but not very hot but a microwave is provided so you can always heat it up.
Rooms are clean and tidy but the bathroom could do with redecorating, plenty of hot water. If you like a cuppa in your room take a kettle as they are not provided, was not a problem for us.
Staff are very friendly and helpful.
Overall we enjoyed our stay.
Room basic but clean. Beautiful sea view from our balcony. We received good service from all of the staff especially the staff in the restaurant. There was plenty of choice on offer at breakfast and dinner time. Although the coffee is horrible. Location is excellent, 2 minutes to the beach! Good value for money and overall no complaints.
We stayed here for one night, just needed a place for a stop-over and this hotel was a really good price for what we got. A bit dated but lovely staff, great location 1 min from beach, nice pool, and everything we needed.
Our room was clean but they don’t have duvet for us to sleep in at night time, only thin white sheets, and warm throw in cupboard but looked dirty, wouldn’t like to use it.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤษภาคม 2023
8/10 ดี
Pamela
เดินทางกับคู่รัก
24 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel needed an update ..it was tired looking but good position,clean,excellent service and friendly,helpful staff....good food selection too.
Great food, always 3 different main hot dishes at lunch and dinner.
Basic accomodation, but clean.
Only 1 lift out of 2 working ( not fixed since my previous visit in December), but room only on 2nd floor so used stairs. Bar service good.
Great area, 2 mins walk to the beach and seafront. Sadly let down by cold food and miserable staff in the restaurant area.
Ana an absolute godsend in the bar, very friendly and helpful, along with Carlos who was always happy
Wifi didn't work anywhere but the lobby and barely worked there. Seemed that you needed to be in a small radius to get any connection. The bathroom shower barely drained so we avoided showers as it felt gross to be in a pool. Room itself was nice with sea views. Tv had no channels. Majority of guests where retirement age and food was geared towards the English. Location was great close to beach and boardwalk. Price made it worth it but likely won't stay again. The hotel felt old and needed a bit of a facelift. One elevator was broken which for the clientele it caters to = not ideal.