It was a pleasant experience. The location of the hotel was very good. Everything was great except for the Wi-Fi connection. The internet was so problematic during my stay.
Yeni kısım tadilatta diyerek kurulduğu günden beri yenilenmeyen eski kısımdan oda verildi. Odalar eski ve kokuyordu pazar günü olduğu için belboy yoktu ve asansörü olmayan üst kat oda verildi,ısrarımız üzerine yeni kısımdan oda verdiler. Yazdan beri temizlenmemiş.Yeni bölümde bile yüksekliği 50-60 cm. olan küvetli banyolar var. Girmesi, çıkması sıkıntı.Yeni bölümün kahvaltı salonu kapalı. Odaların kahvaltı salonu ile arası 100 m. hava soğuk yağışlı araba ile kahvaltıya gittik.Kahvaltı salonu çok eski sandalyeler koltuklar eski hiç bakım ve yenilenme yapılmamış. Kahvaltı zayıf.5 yıldızlı otelde eleman az çayını suyunu bile kendin alıyorsun. Su sürahilere konmuş ne suyu olduğu belli değil. Masada kirli tabaklar alınmıyor.Kirli masa örtülerine yeni servis açıyorlar.
Kazim
เข้าพัก 2 คืน, ธันวาคม 2023
4/10 แย่
George
27 พ.ย. 2023
George
เข้าพัก 2 คืน, พฤศจิกายน 2023
6/10 พอใช้
Fatih Mehmet
20 พ.ย. 2023
Fatih Mehmet
เข้าพัก 2 คืน, พฤศจิกายน 2023
10/10 ดีเลิศ
Gülsüm Özge
13 พ.ย. 2023
Gülsüm Özge
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก Tsoukalas P. วันที่ 14 พ.ย. 2023
Thank you very much for the great review. Hope to see you in the near future.
Merkeze inanılmaz yakın konumda, gerek temizlik gerek otel içerisindeki imkanlarla ve çalışan yaklaşımlarıyla bizi mutlu etti. Deniz ya da huzur tatili için tercih sebebi:)
Dear Mustafa,thank you very much for the great evaluation.
6/10 พอใช้
Jeffrey
เดินทางกับคู่รัก
19 ก.ค. 2023
ชื่นชอบ: ความสะอาด
Nice property. Room was big. Great view of the beach. Pool was good. No bath plug. Area was boring. Very expensive laundry services. Every time we went to the gym, it was closed.
Dear Jeffrey, all the team members and hotel's management thank you for taking the time to write and share your review. Based on the nature of your comment, we ensure you that a full report has been made and the management was immediately informed. As main company's principle is to either proceed directly to corrective measures or alternatively to place a long term plan when it concerns critical structural changes. We truly hope that you would give us the opportunity to welcome you again in our hotel to see all the improvements made based on your words.
3 gece konaklama sağladım otel yurt dışında gittiğim oteller arasında en iyisiydi deniz kısmı çok albenisi yüksek degildi ama otelin konumu ambiyansı muhteşemdi her yere yürüyerek gidebildik odalarda oldukça büyük ve konforluydu kesinlikle tavsiye edilebilir
Dear melisa,thank you very much for the great evaluation and the nice comments. We look forward having the pleasure of welcoming you back to the hotelsoon.
Dear ezgi,Thank you very much for spending the time to rate us on Expedia! Your kind comments are such a reward to our entire team! We are most grateful and look forward to welcoming you back soon!
Ένα εξαιρετικό ξενοδοχείο, με πολυτελείς εγκαταστάσεις κι άριστο, ευγενέστατο προσωπικό! Η θέα προς τη θάλασσα καταπληκτική. Το πρωινό ήταν πεντανόστιμο και υπερπλήρες. Το δωμάτιο πολύ ευρύχωρο με άνετο κρεβάτι.
Σας ευχαριστούμε θερμά για την άριστη αξιολόγηση και τα καλά σας σχόλια. Ελπίζουμε να έχουμε την χαρά να σας φιλοξενήσουμε και στην επόμενη επίσκεψη σας στην Αλεξανδρούπολη.
Konumu harika. Deniz kenarı olması ve o dalgaların sesi ile uyumak mükemmel. Temizlik çok iyi. Karşılama memnuniyet verici. Bizede tadını çıkarmak kaldı.
Location is perfect. Staff is polite and helpful. Breakfast is adequate. Cleaning may be a little bit better. They upgraded our room for free. To sum up, we will stay again, thx
It was a pleasure to have had you with us and we thank you for investing the time to share your review with us and other travelers. Your positive feedback about the hotel is deeply appreciated and has been communicated. I have also made a note of our niggles which I very much appreciate you bringing to our attention as it is with such information we can improve our service for your next stay.
Berbat pis eski bir hotel 20 yılı aşkın süre tek bira yenilik yapılmamış.odalar kokuyor yerdeki karolarda kir içine işlemiş.berbat bir yatak mobilyalar çok kötü bir deneyimdi
Dear Ediz. Thank you very much for spending the time to rate us in Hotels.com. It is difficult to read that your stay was not up to our standards or your expectations. Regarding the points that you are highlighting in your review I would like to inform you that we take all comments under careful consideration and we want you to know that our goal is the constant improvement on the points mentioned (which correspont to reality) that each guest mentions. Thank you again and we hope you will give us another opportunity to restore your confidence in our hotel.
Dear Yasin, thank you for taking the time to submit a evaluation here in Hotels.com regarding your recent stay. We are looking forward to welcoming you back at Grecotel Egnatia Grand soon.
Dear David, thank you for taking the time to submit a evaluation here in Expedia regarding your recent stay.We are looking forward to welcoming you back at Grecotel Egnatia Grand soon.