Rooms were nice and clean, girl at the counter was really friendly and helpful, but the breakfast, well they should’ve just not served a breakfast, no fruit, nothing fresh, it was bad, we went down the road and ate at Waffle House.
เข้าพัก 1 คืน, กรกฎาคม 2022
3/5 พอใช้
Luis Agustin, San Pedro Garza Garcia
เดินทางกับคู่รัก
18 ก.ค. 2022
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด
La propiedad esta en un muy buen lugar
Lo que no me gustó fue el baño se veía sucio y falta de mantenimiento en la regadera.
El desayuno muy malo
There was a vacuum in our room upon checking. We placed it in the hall where it sat for two days. After being out of our room all we returned to no towels and a bed with no sheets. Trying to get sheets was hard. The staff was not kind or helpful.
The carpet in the lobby was filthy. It was such a shame that it is decorated so nicely, but not taken care of. It made me wonder how the rest of the property was being taken care of. The bath gel soap was out in the shower, and the bar soap was so small it made me feel I was at a1 star hotel. The staff were all friendly and accomodating, but we came down to eat at 5 till 9, and the staff began picking up the breakfast which I thought was tacky to do while there are customers eating. I also noticed there wasn't a waste basket in the room and we had to walk to the bathroom to throw things away. For a Fairfield by Marriott, I was majorly disappointed in these fine details that appeared to be missing.
