Search Cottages in Aldbourne

"The breakfast was the best part of the stay. The room was clean but very tired, the bathroom needs refitting. The hotel is very busy, lots of coach tours and large group bookings. Very noisy. The setting around the lake is pretty. I think it is a little overpriced."

"All the staff were incredibly helpful and friendly and it is perfect for pets."

"We were very disappointed with our stay and unfortunately will not be returning due to the service we received. While I was taking a short 15-minute break in the sauna, I left my toddler with my teenage daughter by the pool. My daughter was using her phone only to play a video for the toddler to keep her calm and distracted while waiting for me. A staff member told her not to use the phone, so she understood that photos were not allowed and put the phone away in the bag, facing only towards the toddler so she could continue watching the video. Despite this, she was approached again and told off, even though other adults around the swimming pool were openly using their phones without any issue. My daughter felt unfairly targeted and embarrassed. The staff were unsupportive, inconsistent, and lacked basic customer care. On top of this, the cleanliness standards were poor. The evening before, our toddler dropped fries under the table during dinner in the restaurant. The next morning at breakfast we were seated at the same table, and the fries from the previous night were still there. That says a lot about the level of cleaning and attention to hygiene."

"We had a lovely stay at the hotel, our room was nice and clean on arrival. Breakfast was good and the pool and spa area were just what we needed to have an hour to relax in. Kaleb at the bar was really friendly and professional. We would stay again if in the area. "

"Overall a great stay, excellent breakfast. There were some plumbing issues in my room - it’s an older building."

"Spacious room with comfortable bed and sofa bed, lovely to have a bath tub with fast running hot water and the warm cookies on arrival was a great touch, would stay again."

"Very good overall experience"

"Stain on carpet and sheets after room was “cleaned”, no fridge, other than that room was spacious and relaxing. No smart TV and no access to the back for a firestick so stuck with free view channels "

"Good check in very friendly receptionist. Room lovely, larger than expected, clean and full of charm, nice touch homemade cookies. Downside was view which looked onto a full skip of rubbish! Selected hotel for the rooftop bar, however this was closed, had we been advised of this would have probably selected something cheaper. Bar area is lovely, shame the cellar section in the pictures used to promote the hotel, seems to be only for events and functions.Dinner was amazing great food and service, breakfast however was very disappointing. For the price the continental was very limited no cheese or meat. Lots of choice on the hot options unfortunately when it came the bacon was burnt and the black pudding was overdone. Was asked if they could get us something else, but this was as they were clearing which was too late, no one came over during the time we were eating to check if everything was ok, they were too busy chatting! All in all mixed review lots of good but also plenty to improve on."