Kindest front desk staff, cleaning staff and even maintenance guy! This was a last second trip with my children and everyone made this experience much more fun for them. Can’t wait to come back.
No issues with our stay; a little strange that the water in the shower wouldn't get more than just "warm" but it was an ADA room and perhaps that is a safety consideration even thought we hadn't requested it. Other than that, great place, great room, great location for us. Fantastic stay. A very quiet place.
Clean, great area and comfortable. Front desk staff were very nice. Easy check in. Rooms are spacious. Kitchenette was nicely equipped. Beds were very comfy. Nice shower.
The room arrangement was poor, the sofa bed was up against the king bed. Seemed like they tried to update an older hotel with outdated colors. The room and hallways were very warm and we killed a spider on the wall.
Everyone from the manager, to the front desk clerk to the breakfast attendant were very helpful. There was a mixup on our reservation and they took care of it. They made it good with Hotels.com. A gentleman by the name of Pralay was the breakfast attendant. Breakfast was excellent and Pralay was a ray of sunshine visiting with us, smiling and joking, etc. He showed a real interest in us. Great employee and representative.
Our appreciation to all and thanks for turning a near disaster into a big plus!