we were there 2 nights and the last night we wanted the pool and they didn't find the key till 1 hour before the pool closed. Others came in drinking and stayed for a party so we have children and left.
The front desk clerk was very helpful upon check in. Actually all the staff we interacted with were polite. The hotel really needs updating. The rooms weren't filthy but they needed a detailed cleaning and airing out. The carpets really need to be cleaned because it smelled weird the whole time. Also, the hotel seemed to be a trap house of sorts because people were coming and going all hours of the night and it wreaked of weed.
The young man at check-in was very polite and it went well. Because this is business a lot of time I pullout my computer and work for a few hours. I noticed my bedding was obviously stained so I pulled the bedding off to the floor and slept with a blanket I travel with to keep from walk to the office. The next morning I stopped by front desk to tell them to have housekeeping put new/clean linen on the bed. Well, the staff took the linen off the floor and put it back on the bed. So at the end of my day, I went to front desk and got clean linen and made the bed my self. For the next two days, I had to go to the office and get new towels. I began to think, this was a trick of some sort and I had been singled out even though I was not a willing participant. I did choose this hotel based on price with pay in advance discount.