Extended Stay America hotels in Alabaster

"We did NOT stay after find out out here was no handicap parking available and the walk to check-in and to the rooms were way too far for us to handle with luggage. Won't stay there again for this reason. We were told they would refund our full charge; we'll see."

"Only 1 issue. Strange stain/gum on the carpet near the desk."

"Rooms were clean and spacious, staff was friendly, and their customer service over the phone prior to the start was excellent."

"Wonderful stay and staff was very nice "

"It was good other than roaches in the room and paying to park"

"Clean room"

"Great experience "

"Parking lot was very steep grade, dark, and small compared to property."

"It was a busy weekend and there was only 1 elevator working. Sometimes had to wait 15 minutes to get on. My stay was for 4 days and they only cleaned by room once. We went for breakfast in the restaurant they were out of syrup for 3 days, no pancakes. Not a good experience. The hall ways were not kept clean. "