โรงแรมที่มีสปาใน อากูมาล

"All inclusive resort with access to all xcaret parks!!! Food is amazing 10/10."

"Customer service extremely rigid and unhelpful- zero accommodation- my son was sick and they would not allow me to simply take some toast from the buffet for him-said I had to use room service and when I asked for simple toast and a banana they said they could not bring that-only order off the menu Very disappointing!!!"

"La vdd es que es un hotel bastante tranquilo, con plan de realmente echar flojera y relajarte. El 85% de clientes son americanos y 10% extranjero y 5% mexicano. Así que es difícil el socialismo si no dominas el idioma La comida es regular, solo tengo que felicitar al restaurante "Adelita" que está muy muy rico, fue lo más rico que comí ahí en 4 días TODO el personal super amable, atento y te piden las cosas con demasiada gentileza. Sin problema alguno. Las habitaciones amplias y las...

"Our room was okay for my wife and 2 kids(10/13) but it had limited to zero privacy even in the OPEN bathroom area. We had to make our own privacy barrier with towels/comforter from the bed. The kids club wasn’t too bad and our 10yr old managed even though they didn’t offer any electronic options(video games), foosball, ping pong or air hockey games. Those were specifically for the Teens club but NO teens were seen around the resort and felt they could’ve opened up the Teen club to the older(10...

"Easy for a large gathering as we were there for a wedding. But resort is needing some upgrades in their mechanical infrastructure, such as their HVAC system and plumbing (musty rooms, water leaking through the walls likely from ac drainage), no cold water for a day), Also, quality of the food was terrible. It was par with work camp cafeteria food."

"El personal de la carpeta tienen muy mal trato con los huéspedes muyyyy poca paciencia,del bufete de la hacienda son excelentes y muy complacientes la playa estaba horrible y con mucho mal olor viaje póquer quería disfrutar de la playa pero no mojarte los pies podias"

"Great place to stay and very fun, food wasn’t all that to be honest"

"Had an amazing experience! Especially the staff were so helpful! Jorge- the manager- made our experience top notch! He was such a great man! Food was delicious! Could not use the beach due to algae season but pools were great! Spa was incredible- great service. The only thing we did not like is the their sales manager’s attitude! I think his name was Scott. He was the responsible person of the membership experience. Our concierge Monica was amazing! Always smiling and very helpful! Dont forget...