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"Everything was great, food was excellent."

"The snug was immaculate however we were unable to regulate the heating. In spite of turning all visible controls off, the heat was unbearable to the point we had to open the door at 4am."

"Fantastic stay. Stayed many times in a snug pod for business maybe 15 times a year. Tried a cabin for first time because the price was cheaper than normal. Amazing, shame its too expensive to do more often. Only downside was the wifi was hit and miss but overall very good"

"Very large, clean and comfortable room. Staff were outgoing and attentive to any of our needs. I was hoping for a more authentic castle experience, but furnishings were basic and a bit worn out. The restaurant service was slow due to under-staffing, but the staff were all friendly and engaging and the food was good. Overall, a comfortable stay, but don't expect much of an experience."

"no lifts,quite run down in places and felt like you were sleeping on the motorway,very noisy. Staff were pleasant though."

"Well located"

"Staff were fantastic and rooms comfortable. Could do with a bit of an upgrade but definitely value for money."

"The hotel is older, but parking was ample, however, does not have air-conditioning"

"Good food very friendly staff nice location"

"This one surprised us, was not expecting much. Yes it is older (but so am I), but the rooms have been remodeled, very comfortable, spacious, and spotless clean! The entire staff were wildly helpful (front desk, bar and restaurant.) The street it is on is very cool. We would stay here again, it brings a different vibe than boring chain hotels or tiny closet-like European rooms. Felt like a family business and I am super cool with supporting that."

"Comfortable stay with a choice of to places to eat. I choose to eat in the less formal restaurant and the food was excellent."

"A little tired, but the staff are lovely and the breakfast was exceptional."

"Staff were very friendly and accommodating. The location was perfect for our travels. Beautiful building with lots of character. The linens were very nice. The hallways could use a fresh coat of paint, but every was very nicely decorated and high quality. We’ve been in Scotland two weeks and this was one of our favorite places we stayed at. Breakfast was very nice."

"Large, comfortable, clean and quiet room No creaking of floors or stairs. Tasty and well prepared breakfast. Fruit salad and really.tasty yoghurts great way to start the days followed by a tasty vege cooked breakfast. Welcoming and friendly host"

"So convenient to the airport, car rental return and tram. Staff were pleasant and the room was clean. Restaurant was only okay."

"Had a brilliant stay and will use again. Staff were extremely kind and friendly. Food was excellent."

"Great restaurant and friendly staff but the hotel is across the road and felt like a refurbished seniors care home. The rooms need a serious update so they don’t feel like a hospital room. "

"Clean room, friendly staff"

"Nice clean and spacious room in a great location. The digital check in was easy and the instructions describing the process were thorough. My only complaint is that there was not a hair dryer in the room."