โรงแรมใกล้ศูนย์แอร์บอร์นแทรมโพลีน, Kitchener

"The HVAC unit in my room was not working properly. Staff was not able to resolve the issue. Room was tidy and staff were friendly enough"

"This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and...

"Excellent customer service, clean environment, good facility and a spacious parking lot"

"Great Staff!"

"Breakfast Saturday was good eggs, sausage, waffles. Parking good and safe. Easy access to good local restaurants "

"Room wasn't "

"Everything was in excellent condition and the breakfast was outstanding. "

"Easy check in, staff was very nice, friendly and helpfull. Room was perfect when I got in."

"Impeccable service and vibes. 100/10 would recommend. "

"Quick wkend get away!"

"Clean and an easy place to stay a. Staff were very helpful. But did not expect to have a parking fee on my bill at the end."

"Room was comfortable "

"Great room, helpful staff, and great breakfast."

"Excellent"

"There definitely should be better discounts for this property during the well overdue renovations."

"The staff are incredibly friendly. Every time I passed an employee I received a smile and a hello. We ate in the restaurant for dinner and breakfast the next day and were really impressed with the food quality. The breakfast buffet was one of the best we've had!"

"Clean room, gentle and helpful staff. The building may get better with some simple updates. There's a pizza parlor and bar next to the hotel that serves 7/24."

"Great stay! Would recommend but note that there are several messages and forms you receive prior to check-in. When we got to the concierge desk to check-in, they asked for our room number, and I had no idea where to find it in amongst all the messages/documents. So, stay here but just know there will be a series of things to do in advance and it would be helpful to make a note of info from those documents to have easily on hand. "

"This is a great place to stay in Waterloo if you are in town for business. I had everything I needed, service was friendly (virtual communication) and the whole experience was seamless. Good location as well. I will be back!"

"Well appointed rooms, lousy sport team guests. Hot tub was good, would be nice if there was a sign to indicate the frequency that it turns on. The lousy guests were in the hallways in the wee hours drinking and being loud. "