2/10 แย่มาก
Suryani
เดินทางกับคู่รัก
28 ต.ค. 2025
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Our stay at Radisson Agra was far below 5-star expectations, especially regarding the spa service, which felt like a complete scam.
We had booked the Imperial Couple’s Escape package in advance for ₹12,600 including taxes, expecting a luxurious and relaxing treatment as described in their promotion. Unfortunately, the entire experience was misleading:
The “Candle Light Signature Massage” had no candlelight at all — the room was brightly lit and lacked any ambiance.
The “massage oil” used was baby oil, not professional spa-grade oil.
The “herbal tea” offered afterward was just a plain, unfiltered tea, far from the wellness experience promised.
For a hotel claiming to be 5 stars, this was unprofessional and dishonest. The entire spa felt poorly managed and not even close to international Radisson standards.
We felt scammed and extremely disappointed. I hope management takes this seriously, because what they are currently offering at the spa is not worthy of the Radisson name.
Suryani
เข้าพัก 1 คืน, ตุลาคม 2025
