Stayed 5 days 4 nights overall it was a lovely experience
The hotel is very central and walking distance to attractions
Breakfast was inclusive and a buffet style to choose what you want to eat
Bedrooms are cleaned daily
I’ll give 5 star
Quite suitable for a 2 night stay. Quiet, very dark room and very basic buffet breakfast
Don
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Reservations Team วันที่ 2 พ.ค. 2024
Dear Don, Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that you found our hotel suitable for your two-night stay and enjoyed the tranquility and darkness of your room.Your feedback regarding the breakfast buffet is appreciated, and we will certainly take it into consideration as we strive to enhance our offerings to ensure a more satisfying experience for our guests.We're grateful for your patronage and hope to have the opportunity to welcome you back for another visit in the future.
We loved everything about the hotel…staff were friendly and very helpful….would not hesitate to stay again.
Gillian
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก The Reservations Team วันที่ 2 พ.ค. 2024
Dear Gillian, Thank you for your fantastic review! We're thrilled to hear that you loved everything about your stay at our hotel and that our staff were able to make your experience memorable with their friendly and helpful service.It's incredibly rewarding to know that you wouldn't hesitate to stay with us again. We can't wait to welcome you back for another wonderful stay in the future!
การตอบกลับจาก The Reservations Team วันที่ 30 เม.ย. 2024
Dear Alida, Thank you for taking the time to share your feedback. We appreciate your insights and will use them to improve our services.We would like to understand more about your experience. Please feel free to contact our management team at our Adelaide hotel to discuss your concerns further.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
The location is excellent as is the condition of the property, the included breakfast is a welcome bonus.
My only complaint is that the bed was hard and uncomfortable, otherwise I would rate it 5 stars
Steve
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Reservations Team วันที่ 29 เม.ย. 2024
Dear Steve, Thank you for sharing your feedback with us! We're glad to hear that you found our location excellent and enjoyed the condition of our property, as well as the included breakfast. Your satisfaction is our priority, and we're delighted that these aspects of your stay met your expectations.Regarding the bed, we understand the importance of a good night's sleep, and we appreciate your honesty in sharing your experience. Your feedback is valuable to us as we continuously strive to improve our accommodations. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Thank you for choosing to stay with us!
Staff were very friendly and helpful. Room was perfect for sleeping, quiet and excellent black out blinds
Alan
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Reservations Team วันที่ 29 เม.ย. 2024
Dear Alan, Thank you for the wonderful 5-star review! We're delighted to hear that our staff made your stay enjoyable with their friendly and helpful service. Providing exceptional guest experiences is our top priority, and we're thrilled that our team's efforts resonated with you. It's also fantastic to know that you found your room perfect for sleeping, with its quiet ambiance and excellent blackout blinds. Ensuring our guests have a comfortable and restful stay is important to us, and we're glad we could deliver on that promise. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future. Until then, safe travels!
6/10 พอใช้
Karl Michael
21 เม.ย. 2024
ชื่นชอบ: ความสะอาด
Habe nicht verstanden warum mein Kreditkaten Konto sofort mit 50 Dollar belastet wurde. Bei anderen Hotel wird nur die Kreditkarte hinterlegt, falls zusätzliche Gebühren oder Kosten entstehen.
So wurde mein Konto belastet und soll nach rund 7 Tage wieder gutgeschrieben werden.
Wo liegt da der Sinn dahinter.
Und was mach ich, wenn Geld nicht gutgeschrieben wird.
Karl Michael
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Reservations Team วันที่ 29 เม.ย. 2024
Dear Karl, Thank you for sharing your concerns with us. We understand your inquiry regarding the 50 charge to your Credit Card account. At our hotel, we have a pre-authorization process in place to ensure a smooth check-in experience and to cover any incidental charges during your stay. This amount is held temporarily and should be released back to your account within approximately 7 days after check-out, depending on your bank's processing times. We appreciate your feedback on this matter. If you have any further questions or if the funds are not credited back to your account within the specified timeframe, please don't hesitate to contact our front desk, and we'll be happy to assist you. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.
This was a great, organised, clean place to stay and a bonus breakfast included! Very helpful staff. Great location. Will definetly stay there again
kellie Elizabeth
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก The Reservations Team วันที่ 15 เม.ย. 2024
Dear Kellie. Wow, thank you for the amazing review! We're absolutely thrilled that you had such a fantastic time with us.It's awesome to hear that you found our place to be organized, clean, and all-around great! And who doesn't love a bonus breakfast, right? Our team works hard to ensure that every guest feels welcome and taken care of, so we're thrilled to hear that they were able to make your stay even better.We can't wait to have you back! Kind regards,
Very enjoyable stay excellent service close to free tram and restaurants and shopping. Would definitely stay here again very clean comfortable inviting atmosphere 😁 10/10 for us
neil
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Reservations วันที่ 4 เม.ย. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
This hotel was very good Kym at the bar had excellent customer service! All the staff were nice shame there is no pool and the rooms are a bit small but great location.
Charlie
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Reservations วันที่ 15 ก.พ. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Would rate it 10/10 across everything.
Staff were great.
Room was everything I expected.
Value for $ was probably the main criteria as I had checked online to find somewhere.
Parking breakfast on top of clean, friendly and well situated.
Definately will be back
Andrew
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Reservations วันที่ 22 ม.ค. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Great spot, staff were super friendly and accommodating, we had an issue with the toilet not flushing and were moved to another room, staff couldn’t have been more helpful or understanding if they tried.
Adriana
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Reservations วันที่ 22 ม.ค. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Paikan löytäminen on ensinnäkin täysin mahdotonta GPS:n avulla se ohjaa 20km:n päähän. Parkkipaikan löytäminen, jotta pääsisis receptioniin on mahdotonta löytää. Ohjeet ovat liian pitkät ja näinollen sekavat.
Kari
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Reservations วันที่ 22 ม.ค. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Property was Awesome. Only problem i had was the Parking. Had to Park next door at a Car Park and had to purchase a ticket every time you used the car park.
Angelos
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Reservations วันที่ 22 ม.ค. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
Great location for Adelaide Oval and Rundle Mall. Room was clean, functional and comfy!
Helen
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Reservations วันที่ 22 ม.ค. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
8/10 ดี
Ben
2 ม.ค. 2024
Ben
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Reservations วันที่ 15 ก.พ. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
8/10 ดี
Ellie
1 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
They have the creepy open toilet/shower combo with frosted glass.
Can watch someone in the shower and on the toilet from bed
Ellie
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Reservations วันที่ 22 ม.ค. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team
8/10 ดี
Charlie, Oaklands Park
1 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The staff are amazing in particular Kim at the bar above and beyond customer service. The rooms are clean but very small shame there is no pool. Buffet breakfast was very good lots of hot and cold options. 24/7 reception which is great.
Charlie
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Reservations วันที่ 15 ก.พ. 2024
Thank you for taking the time to review your stay. We hope to welcome you back soon. Kind regards, The Reservations Team