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"Clean. helpful staff"

"Room was very nice and clean, we used self check-in. Hotel is about a 10 minute walk from the train station and it's about a 3 minute ride into Innsbruck. "

"Yes"

"Very convenient for the town centre, bus and railway. Room was very hot, and I couldn't find a way to turn the heating down, but it was very cold outside with minus temperatures "

"The Alpen Chalets were very good - clean, lot of space for 3 adults. Service was great in the Restaurant Senger and the food was delicious. We had breakfast and dinner in Restaurant Senger for nearly 5 days and we liked the food. Spa with massages is also very good. In general excellent experience. This was our 3rd visit during Christmas times and we like it here."

"Beautiful room with and incredible view of the lake. Wonderful food with excellent service. 10/10 would stay again!"

"Lovely hotel. Really nice staff. The spa is super. Fantastic location for hiking. Shining and sipping in the lake. Short drive to the larger town for stores and restaurants. We will be back. "

"The location was amazing and the hotel charming. Very nice breakfast. Parking was easy but it costs per night. "

"This place and surrounding area was very beautiful. The staff was so friendly and helpful and made us feel welcomed. Next time we will stay at least a week so we can enjoy every thing this place had to offer. "