Mr. Kwabena, it’s quite unfortunate you feel this way after an alternative at par with what you expected was provided you due to technical issues which was well explained to you. All the rooms advertised online are available and from many reviews you have seen, 99% of the lovely people we host enjoy perfect customer experience.We will welcome you once again to have a feel of the premium service we offered you and will continue to offer you anytime you book.

Thanks for your amazing feedback. It is great experiences like this that keeps us striving to do more for our beloved guests. We serve because you believe in us.See you again soon. Cheers.

Thanks for your feedback. We are glad staying with us leaves you with a smile.We anticipate your next stay to give you more delectable experience.

Your feedback is well appreciated. We are always at your disposal for a splendid and secured stay.

Thanks for the positive feedback. It is always a pleasure to host you.

Hello Anwar,It is a delight to host you anytime you choose us for premium and spectacular service. We are always a click away to give you value for time and comfort.We look forward to seeing you soon.

Hello Patrick, Due to unforeseen issues we had to make alternative arrangements for you at par with Signature Haven.However, we promise to compensate you on your next visit to our property.We look forward to seeing you again.

Hello Mr. Paul,Thanks for the review. We welcome your assessment to make improvements to our services to satisfy all our guests. In regards to the check in process, a procedure is usually followed to authenticate our guests for security reasons before ushering you into the room. So pardon us for that because it is only to ensure security and maximize a fulfilling stay.With regards to your apartment, you were given exactly what you booked. However, you can always select a different apartment type on your next visit.We will like to also issue a disclaimer on blaming Expedia our solid partner on any faults you alleged.Expedia performs terrific service and are a reliable provider in accommodation listings.Thank you.

Hello Mr. George,You are sure to receive a seamless check in and most definitely delightful stay on your next visit.