"Arrived to find hotel had technical issues and we were re-routed to their sister hotel .. on the face of it not a big problem however we were travelling on a tight schedule and missed our concert that we had booked for that evening , the hotel looked after us well and a refund gratefully received, very honourable..... "
"I had a great experience during my stay at Hilton Yas Island. The hotel is beautiful, the rooms are comfortable, and the location is perfect for both relaxation and entertainment. What really stood out was the exceptional service every staff member I interacted with was warm and professional.
A special shout out to the spa team they were incredibly kind, attentive, and made the whole experience even more relaxing."
"I had a wonderful stay at this hotel and would definitely return. The cleanliness stood out immediately—everything from the lobby to the rooms was immaculate and well maintained, which made for a very comfortable and relaxing environment.
The customer service was also exceptional. Staff members were consistently warm, attentive, and went out of their way to ensure a pleasant experience. Check-in was smooth, and every interaction felt genuinely welcoming.
Breakfast was a real highlight—fresh,...
"This is a property that is directly adjacent to two of the amusement parks in Abu Dhabi. It is also 10 minutes away from several others. It’s a beautiful property, with a nice buffet style, Cafe Terrea, and a nice restaurant for something a bit more upscale. The food quality is Slightly above average. The buffet is plenty full with decent options."
"Staff were friendly at all places from reception to restaurant staff at breakfast to cleaning ladies - all excellent
the tech staff were so attentive- i had small issue with connection in my room - they were at room in 5 mins and fixed it
Room (Suite) was spacious - lots of room
Breakfast was great- staff were so friendly there too
"
