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"Staff was extremely unhelpful when i arrived Sunday before my original booking date check in of Monday. They originally told me they had no rooms. They were insistent about this. Then I got on Expedia to check for the one night and it would be available if I had booked two nights. I was already confirmed for six nights. They could not understand why this was frustrating. I would be staying a total of seven days if they would add the one extra room night, but they couldn’t comprehend creating a...

"What an amazing breakfast! It was excellent!"

"We enjoyed our stay. The property is absolutely beautiful and staff was welcoming. Our room was rather small but comfortable with well stocked essentials. Great location. They also offered bikes for use."

"PROs: Locations/Modern/Near Metro/Clean/Everything working/option for brekkie but expensive/Shower toiletries included and liquid soap for sink. CONS: Bike rental reasonable but was not smooth process to exit hotel, bikes only one size and had a smaller adult who just about found a lone bike small enough then bike bits could be better maintained - one couldn't unlock and other seat loose. But we made it work. We had been left to collect and work out by ourselves and after requesting assistance...

"We stayed for one night prior to cruise departure. The staff were helpful, friendly. All room and amenities spaces were clean and neat. When we thought that we'd left something behind, all email responses were quick and helpful. The hotel was within walking distance to food, activities, and the cruise ship pier."

"Fijn verblijf, mooie moderne kamer en een handige locatie. Ontbijt was prima, minder uitgebreid dan andere van der valk vestigingen, maar wel goed."

"Good breakfast, nice location"

"Excellent accommodations! I highly recommend the Bruid Suite! Excellent staff and always helpful!"

"Sehr schönes Zimmer mit Blick auf den kleinen Platz. Das Frühstück war abwechslungsreich und gut."

"Extremely noisy first-floor room - if I had known how badly the tram noise and construction noise were, I never would have booked."

"I got buzzed at night by an insect on my room and bitten twice one night."

"Friendly staff, stylish decorated room."

"Wir kommen wieder! Tolles Hotel, perfekte Lage und super freundliches Team"

"This location is not close to anything. The early check in starts at 1:00 but nothing available. We did finally get checked in a little before 3:00. We explored the outside of the ship, where there is a small park which was very dirty with litter/trash and not well kept. Walking along the pier there was cigarette butts everywhere and some trash. Inside the ship hotel it was very warm.....no air flowing in the lobby. Our room was on the "A" deck at the very back of the ship....a long ways. ...

"Restaurant very nice. A destination restaurant not just a hotel lobby restaurant. Decent spa and indoor pool. Nice spread for breakfast - expected pricing for the country. Room cleaning staff did not change sheets regularly / refill soap until we spoke with manager. Everything was sorted out after that. Very pleased with the hotel and would happily return."

"Kamers altijd heel fijn en supervriendelijke mensen."

"Great stay. Clean and modern hotel. Great breakfast.."