From start to finish Beverley Hartley and her staff. Emma, Beth, Kerry were very helpful and went out of their way to make our stay as comfortable and enjoyable as possible. We plan on coming back and would definitely recommend the palm court as your accommodation. Thank you again Bev
George
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Linda วันที่ 9 เม.ย. 2024
Thank you for your very kind review, we hope to welcome you back soon.
Nice hotel, friendly and helpful staff. Rooms are small but has all the necessities. No lift though. Good breakfast made to your order.
The establishment includes a pub with mainly local clients (w. dogs in many cases) and a resturant. However there are fire doors that effectively prevent noise in hotel part. In summary, a good, cosy and wellkept pub hotell.
Lars
เข้าพัก 9 คืน, ธันวาคม 2023
การตอบกลับจาก Emma วันที่ 1 ก.พ. 2024
Thanks you for your lovely review. Please not if needed we do have a couple of room on the ground floor. We look forward to welcoming you back soon!
We stayed in the ground level which was facing the parking lot, but the room itself was very clean, cute, and simple. The staff was incredibly kind, helpful, and welcoming. There is a restaurant on the property which had delicious food, and then there was trivia in the bar area which was a fun surprise. Overall a great experience!
Alexandra
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Linda วันที่ 31 ต.ค. 2023
Thank you so much for your review, we are glad to enjoyed your stay and hope to welcome you back soon.
Great place to stay! No A/C but they supply you with a fan. Restaurant and bar area nice. Had dinner and breakfast there and food was great. The staff very friendly!
Victoria
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Linda วันที่ 10 ก.ค. 2023
Thank you much for review, we are so glad that you enjoyed your staff and we hope to welcome you back soon.
Kjekt hotell som ligger 30min gå avstand til sentrum.
Fantastisk mat i restaurant. Skotsk tradisjonsmat.
Kjekk pub/bar populær. God stemning.
Kommer igjen.
Jo Erik
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Emma Cook วันที่ 16 พ.ค. 2023
Many Thanks for your lovely review. I will be sure to share your comments with the Team. We look forward to welcoming you back soon!
Bel endroit, mais même si nous avions payé un plein prix, on nous on a donné une chambre près de salles de réception très bruyantes, sans climatisation et sans possibilité d'ouvrir véritablement la fenêtre. Un vrai four! Nous avons très mal dormi. Très déçu de la réponse de l'administration le lendemain. Je ne recommande pas cet hôtel.
Marise
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Emma Cook วันที่ 15 พ.ค. 2023
Many Thanks for taking the time to write a review. If you could call me at the hotel so I can look into your issue further. Kind RegardsEmma CookDeputy General Manager 01224 310351
Staff were friendly and welcoming. We had a dog with us and the staff were lovely with her which was reassuring as you can sometimes feel like you are a nuisance with a dog.
Brenda
เข้าพัก 2 คืน, มีนาคม 2023
การตอบกลับจาก Linda วันที่ 3 เม.ย. 2023
Thank so much for your review, we are glad you enjoyed your stay. You are all welcome back any time :)
10/10 ดีเลิศ
Allison
30 มี.ค. 2023
Allison
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Linda วันที่ 2 เม.ย. 2023
Thank you so much for your review, we are so glad you enjoyed your stay and hope to welcome you back soon.
The room was very nice. The road beside my window could be noisy at time.
On arrival staff member was friendly and helpful.
Breakfast had lovely, good selection.
Simon
การตอบกลับจาก Linda วันที่ 25 มี.ค. 2023
Thank you for your review, we hope to welcome you back soon.
Thank you so much for your review, we hope to welcome you back soon.
6/10 พอใช้
Robert
21 มี.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Bad reno but good looking. Bad reception good food
Stayed the past Friday and receptionist was extremely rude think her name was Kerry unsure though kept telling me and my girlfriend she hadn’t finished speaking yet which was really disappointing and also was very impatient as she said I needed to put a card against the room which I had in my car and she was getting frustrated when I said I was going to get it. Restaurant staff and bar staff were amazing very helpful and high quality food. Although the room was a bit run down as the door handle in the bathroom had fell off. I’m a qualified joiner so had just fixed it as had came straight from work and was unsuable but thought I’d do the right thing and help out rather then them needing to call a maintenance person to fix a couple screws. As well as this the bathroom bath tray wasn’t very good as water kept leaking through onto the floor and felt very flimsy. Hotel room looked nice apart from this and probably wouldn’t bother the normal person but just little things make a big difference long term unsure if they got the staff at reception to do all the room renovations as they were clearly not up to normal standards of a hotel and most stuff if not everything was very flimsy not level and quite honestly just despicable for functionality as the shower was leaking when used and no bathroom door at first. Overall feel like this is a good hotel but does need a proper maintenance check as will cause a flood to the below rooms over time and not pleasant having no door.
Robert
เข้าพัก 1 คืน, มีนาคม 2023
การตอบกลับจาก Linda วันที่ 25 มี.ค. 2023
Thank you for your review, I have given your comments to our General Manager who will be looking into everything you said.
Really enjoyed our stay, hotel and rooms had lovely decor, the staff, especially Linda on reception were friendly and very welcoming. Had both breakfast and evening meal, great food.
Laura
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Linda วันที่ 5 มี.ค. 2023
Thank you so much for your review. We hope to welcome you back soon.
10/10 ดีเลิศ
Raymond
24 ก.พ. 2023
Raymond
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Linda วันที่ 25 ก.พ. 2023
Thank you so much for your review, we hope to welcome you back soon.
8/10 ดี
Sheila
18 ก.พ. 2023
Sheila
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Linda วันที่ 25 ก.พ. 2023
Thank you so much for your review, we hope to welcome you back soon.
I had my wedding here on the 22.12.22 and i had the best day! The food is amazing. The staff were wonderful and so helpful and friendly i would highly recommended!
Rebecca
การตอบกลับจาก Linda วันที่ 29 ธ.ค. 2022
Thank you for your kind words, we are so glad you had a good day, we do hope to welcome you both back soon.