Search Hotels Near Abbey Gardens, Bury St Edmunds

"The pub itself was lovely and welcoming, check in was easy, however there were a few things that i personally consider needs addressing The restaurant doesn’t start serving food for guests until 6.30 pm and when you have been on business all day i just wanted to relax with some nice food and a glass of wine, the reception told me the chip shop was open, that is where i went. The room on arrival was very cold as the radiator was not on, blinds in the bathroom did not close and the towel rail was very dirty, the netflix channel was stuck on a foreign language so couldn’t access or add my account, please also consider removing the green light that stays on all night inside the room by the door, it was very difficult to block it out, however breakfast was amazing "

"The room was lovely and clean the beds were really comfortable. Staff were lovely, we had a lovely meal and following morning breakfast. We will be definitely coming back"

"Staff were very helpful. Lovely area, with good facilities. "

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"I went for a birthday party and had a wonderful stay. The room was very comfortable and well-equipped with all the amenities, including an iron. Breakfast was delicious, and I especially loved the gym and swimming pool. The jacuzzi, sauna, and steam room made the experience even more relaxing. I truly enjoyed my stay!"

"Room was clean, staff fabulous excellent service "

"Room spotless, only stayed 3 nights, didn't get to see cleaners, the bar staff were friendly and helpfull."

"Lovely hotel - friendly staff, beautiful room, all spotless. Highly recommended!"

"We had a truly wonderful stay at The Packhorse Inn. We stayed in Warren Room which was really lovely a very comfortable bed and a fantastic bathroom. Areas of the room and the hallway leading to it are a little tired looking stained carpet and areas of paintwork could be refreshed. The food was absolutely amazing we had roast beef and sticky date pudding for our meal. Lovely service the waiter was very helpful and attentive. Breakfast was also very good the staff looking after us were so helpful and nothing was too much trouble. We will definitely return! "