Impeccable guest service characterises every 5-star hotel in Po Thong. From the moment you enter the lobby, staff cater to your every need, whether arranging customised tours or providing in-room beauty treatments. What's more, hotels have to feature upscale conveniences to be considered for a 5-star rating. These can include luxury toiletries, spas or saunas, pools, fine dining restaurants and knowledgeable concierge.