Outstanding guest service is the hallmark of every 5-star hotel in Ongwediva. From the moment you enter the lobby, staff attend to your every need, whether arranging customised tours or providing in-room beauty treatments. Additionally, hotels must offer top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.