Faultless guest service is integral to every 5-star hotel in Du Noi. From the moment you enter the lobby, staff cater to your every need, whether offering luggage assistance and storage or providing a turn-down service. Also, hotels have to offer superior amenities to qualify for a 5-star rating. These can include luxury baths, an on-site spa, pools, fine dining kitchens and knowledgeable concierge.