Exceptional guest service is the hallmark of every 5-star hotel in Bung Nam Tao. From the minute you arrive, staff ensure your every need is met, whether offering luggage assistance and storage or providing in-room massages. In addition, hotels have to feature top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, saunas or spas, pools, fine dining restaurants and knowledgeable concierge.