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"I paid and they said they did not receive a payment and they said they do not deal with hotels.com anymore. They said they did not have rooms. I am still waiting for a refund. This is appalling and very unprofessional. "

"The room was very clean, the staff were very nice and helpful. I’m terrible at names but the young lady at the front desk was super nice, friendly, helpful every day. "

"Everything was OK"

"I came from the USA to Eldoret and booked my stay at Willow. The staff was very kind and respectful. The room was clean, bed was comfortable, and my stay was very pleasant. I will definitely book here the next time I come to visit Eldoret. Thank you Willow for the great hospitality! Kendra Cruz"

"Rooms were spotless, staff was professional and on time. Love breakfast and the spread was on point. Will definitely make sure I come back"

"Great and convenient place to stay."

"Fair for money, staff are good "

"The guys are excellent, nice rooms as showed, very flexible. You wont be harrased to vacate the premises once yo time is done. Very deliciois breakfast and food. Very affordable services. Will recommend fkr anyone to go there, be it family, friends or business. They are just spectacular. For the price they offer, it's really worth it"