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"Perfect for two nights"

"Disappointing experience and misleading room description We booked a room for 5 people (3 adults, 2 kids) as the listing stated the room accommodated that capacity. However, upon check-in, we were given a room with only 2 double beds, which is entirely inadequate for a family of our size. Additionally, the check-in process felt highly unprofessional. The manager informed us they did not have keys available and had to personally escort us to the room to let us in, which made our family feel...

"Clean room staff"

"There is no fridge or microwave in the room."

"It was a pleasure to stay there"

"We arrived for a wedding with my kids. My son is disabled and has trouble with stairs. When we arrived I learned the elevator was not working and we would have to go up 3 flights of stairs to bring our things. When expressed concern over this issue to the front desk woman she told me to go somewhere else. I have never seen such poor customer service. The manager helped us find a room on the first floor that was an executive suite. It wasn't meant for a family but we made due. It wasn't clean or...

"Basic spot right off of the highway"

"Good clean rooms."

"The hotel is clean and the staff are very friendly; I recommend it."

"Stayed at this hotel because the reviews were promising. When I arrived, the building was a little run down and the man behind the counter was nice and inviting, however I had to ask for my room to be switched 4 times as the family above me room had their kids just running around and banging making noise. he kept saying he called to let them know to be quiet, but he in fact never did. I slept a total of 3 hours the whole night because of the kids. the next day when the receptionist was changed...

"10/10 Was perfect for my trip to the Yankee Stadium."

"Great experience!"

"Absolutely wonderful stay! We had an amazing time at this hotel. The staff was incredibly welcoming and helpful throughout our entire stay. Our room was spotless, very comfortable, and clean. The location was perfect, making it easy to get around. We will definitely be back!"

"Clean room, great staff, great breakfast with lots of options. Always coffee available and the room and facilities were kept well. We got a room with a jacuzzi and it was perfect! The pool wasn’t full size and was a little dirty, but we still enjoyed it and others did as well. We made use of the gym, but the water bubbler was empty both days. The front desk gave us bottled water instead."

"Lovely hotel"

"Honestly I was super surprised how clean everything was and how helpful was the staff"

"Breakfast has less options, bathroom door does not lock."

"Calm place, near restaurants and other stores. Kind staff"

"Calm, nice and clean."

"Super localisation pour visiter New-York. Pratique et chambre de tout confort."