โรงแรมและที่พักในเซอร์เมอร์วิลล์

"Clean"

"The room was not fully cleaned or inspected. The filter for the AC was out and we were asked to put it back in ourselves, but the AC unit was extremely filthy! The shower had a piece broken off the wall and hanging."

"Staff was not the nicest or helpful"

"Staff, totally awesome!! Friendly, engaging, accommodating, and assessable. Rooms were exceptionally clean. Very neatly arranged, cute modern design furniture. Pool and poolside areas were very nice. Dining and sitting area at entrance very nice and comfortable. Loved my stay. Looking forward to staying again."

"Microwave had no glass in it. Unusable, regrade didn’t work. Toilet wasn’t cleaned. Shower head is falling off the wall. Tv remote didn’t work. Went to check in and nobody in the lobby. Had to wait outside in 100 degree heat for 15 minutes for someone to show up. They lock lobby door when no one is in there. Don’t blame them."

"The staff was very pleasant and welcoming, the room was very clean, and there was always Diamond parking available. Breakfast was as expected, we did enjoy it for what it was."

"This was an excellent experience! We had to find a spot at the last minute and at 10pm on a Saturday night, the front desk staff (Rosemary) was so welcoming and friendly. We got a text a bit later checking on us which is a really convenient way to communicate. The room was clean, the bed and pillows so comfortable, and breakfast was pretty good. Coffee (and hot tea and hot chocolate) is available in the lobby (not in rooms like some) and there are snacks, drinks, and alcoholic beverages for...

"Our room needed a lot of maintenance"

"It’s great"

"Room had small bugs every where. Had to move to another Marriot hotel. It was was worse in a different way. "feces on bed spread". Done with all Marriot associates. Traveling from South Pacific locations to East and West Europe, Central America, Caribbean islands and 48 States. This was the worst of the worst."

"Very nice hotel. Breakfast buffet is way overpriced for what they have and the taste. A draft beer at the bar is 11 dollars. Besides that it’s a great hotel "

"Breakfast was good, staff was amazingly helpful. We really appreciated the room upgrade for my husband's birthday!! The pool was great, perfect size and depth. The coffee maker in the room was either hard to figure out or it wasn't working, but I only tried to use it within half an hour of checking out, so I didn't worry about asking staff. Super clean, everything we wanted/needed and more!"

"Everything has been wonderful"

"It was a nicd room..clean..."

"Excellent stay, clean comfortable property,located close to everything,if I’m ever in the area again I will definitely be staying here, ps best hotel breakfast!!!"

"Clean hotel, very nice breakfast. Beautiful property."