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"They had no record of our reaction (that we had paid confirmation through hotels.com. They charged us cash to get a room. (Options in the area and time we arrived extremely limited). Had to try and negotiate an 11 check out at 9 suggested he wanted us out by 10 (place had no other guests). Very noisey all night"

"Property was clean and staff were wonderful! The breakfast was delicious! Highly recommend."

"We stayed at this amazing property for 3 days as a group of four and had a wonderful experience. The mountain views from our room were stunning, and the staff were warm, welcoming, and helpful. The breakfast buffet had limited spread, but everything was delicious. The approach road can be a bit tricky, with a steep, narrow downhill stretch that accommodates only one car at a time. Overall, we thoroughly enjoyed our stay and would highly recommend this property!"

"The view is supreme. The room is very clean and quite well-appointed for the class of hotel. The location is very near to town just up the way to its hilltop perch. A good walk or short tuk tuk ride . The staff were friendly and helpful and the WiFi was good. I had reason to contact the manager and he responded quickly to sort out my issue. I highly recommend Mountjoy Ella."

"We had a wonderful stay! The view of the Nine Arch Bridge and jungle was so beautiful. The staff were incredibly friendly, helpful, and welcoming throughout our stay. Breakfast was really good, too! The complimentary tuk-tuk service to and from the main road to the accommodation was especially appreciated given the steep and narrow road. Overall, a fantastic experience and a place we would happily recommend!"

"Perfect stay in a more quiet area of Ella. You will be in the center shortly. The best thing about our stay was the excellent breakfast served on our private balcony with an amazing view. If we ever come back to Ella again…. This is the place we will stay!"

"イギリステイストの建物で中の設備や室内の小物がすごく素敵でした。残念ながらこちらの時間的な都合でティータイムを味わえませんでしたが、ホテルに着いたときに紅茶やスパイスでのおもてなしを受け、すごく嬉しかったです。ホテルのヘルプデスクの方も親切で、同じグループのホテル、ヘリタンスカンダラマへの問い合わせも電話でしてくれました。（こちらがお願いしましたが、すごく丁寧で対応も早かったです。） ディナーでは紅茶やスパイスを使ったカクテルをいただき、こちらならではの味を味わえました。 朝の茶畑の散歩がものすごく気持ちよかったです。"

"The room was excellent. Had everything I needed. Only thing I would add is an additional plug socket to the room. Melani was phenomenal from the start and throughout, she went above and beyond making sure I had everything I needed. Breakfast was made fresh every morning and Melani checked what I wanted and even accommodated things like getting low fat options, which she didn’t need to do. The star of this hotel besides the staff is the view from the balcony! Looking out onto Ella was lovely,...

"I love this hotel! The staff were so helpful and amazing especially with our rented tuk tuk! Everyone was lovely and so kind! I cannot recommend this hotel enough!"

"The room was spotless, the food was absolutely delicious and the staff were lovely! I'll be sure to drop by again! "

"Buona struttura, ottimo host, molto disponibile e cortese. Colazione tipica. Facilmente raggiungibile a piedi (1km) dalla via principale di Ella."

"a lovely boutique hotel with amazing staff & good breakfast"

"Beautiful views."

"Het hotel ligt echt super mooi op een kwartiertje rijden met de tuk tuk buiten de drukte van Ella centrum aan het spoor van de Nine Arches bridge. Het personeel brengt en haalt je met de tuk tuk op wanneer je wilt. Het uitzicht is adembenemend vanaf het balkon. De kamer is groot en badkamer ruim. Airconditioning werkte perfect en minibar wordt bijgevuld. Het hotel heeft 2 kamers boven elkaar en was daardoor heerlijk voor ons en onze dochters alleen. Het ontbijt met vers fruit en andere verse...

"La chambre est une propreté impeccable, surtout pour une cabine en montagne. Le personnel était très aimable et attentionné. Bonne connexion Wi-Fi. La localisation est un peu en retrait du centre de Ella, mais il y a plusieurs tuktuks disponibles pour nous déplacer. La vue de la montagne compense pour l’éloignement du centre. J’ai très bien mangé les deux soirs et les trois matins. Très pratique pour ne pas se déplacer le soir."