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"Room with refreshing clean pool and view toward Singapore."

"The room was spotless…super clean! Amenities were great. And staffs went the extra mile to decorate the room as it was my birthday. Kuddos to all the staffs…polite, friendly & super helpful! "

"Excellent massage spa parlour, plenty of packages to choose from Balerang seafood restaurant is within the vicinity. Scrumptious spread and very good service"

"客戶整潔，職員有禮。"

"Clean room, great staff and a very nice hotel. Definitely stay again when in Batam."

"All was ok"

"Location? Good. Staff? Good. Room? Good. Having a good time with no extra hassle? Priceless"

"Beautifull freindly staff"

"Always my trusted home away from home when I'm in Batam. Good service and generally well maintained. "

"Great service from the team (dining, front desk, conceirge and housekeeping). Many eateries and 2 x convenience stores. Breakfast variety acceptable with nice coffee. Would be great if provided with liquid hand wash instead of soap. Agree with most comments regarding the elevator which does takes some time especially during breakfast time. Not sure about the 3mins walk to the mall as it seems quite a distance to us especially we noticed many cars.... we decided to take a taxi instead for safety...