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"My stay here as a solo traveler was the best decision I made for my trip. Dave and Shami were so friendly, kind, welcoming, and just genuinely good people. The room was so cozy and has an incredible view overlooking Rotorua. The breakfast spread was incredible and it was lovely to spend some time talking to other travelers about where they’re from and get ideas. I absolutely plan to come back again and recommend this place to anyone passing through Rotorua."

"Wonderful staff and beautiful views"

"Nice room with plenty of amenities. Bed was very soft and not to my liking. Outside lights cane through the room. No one at the desk when I arrived although they were supposed to be, but when I found them, it was quick to get access. It was fine a a short one night stay and good value."

"Our room was comfortable. The staff was helpful and nice. The Alpacas were friendly and we had fun feeding them."

"Tidy and clean room... Value for money"

"Nice food and staffs. "

"The property was cozy, the staff was helpful, and accommodating. The rooms and areas were very cleaned and maintained well. Would love to stay here again. We enjoyed the lakeside hot tub as well that was very clean although the light there looks like it needs to be replaced. Would be a great spot for large groups as well."

"We stayed here about a year ago and it was really nice. This time around it was very run down. It was clean but things were about to break, the taps in our room were about to come off you had to be careful when using them. The place just needs a fair amount of tlc. It is in a beautiful location and has so much going for it but the stained curtains in the restaurant, the lack of hospitality, I’m not sure if they were short staffed or not but I thought they could use another staff member so we...

"Great Motel, very clean and staff were friendly - would stay again"

"Upon checking in, the gentleman that checked us in must of had a hell of a day as he was unwelcoming, stone cold, no information regarding amenities of the hotel. The polar opposite to the restaurant staff and other reception staff. Loved our stay, the views amazing especially if you book rm 822, its pretty spectacular."

"The location was awesome Right on the lake edge Lots of walkways to parks And barbecue areas that the receptionist didn't know about And was going to put on there things to do list And proximity to airport for tourist travel So win win Will go there again"

"Good location. When we booked, it was said that the breakfast was included, but the hotel tried to charge us. They accepted it when we gave them the confirmation. The room was spacious and the design was good, but things were worn out, from the doors, the heating system, the paint, etc."

"We stayed in a cabin withy ensuite, it was perfect. Nice and clean, adequate heating for the cold evenings and nights. The beds were comfy. The wee kitchen had a two hotplate and a microwave. The bench space was a bit squishy for everything but you just made it work. There was a bait station opposite our cabin which is very useful and we used it. The locality of the site is great near all the Rotorua lakes and handy to the city also"

"1 night stay after spending the day on the lake with a JetSki, the room was exactly what we needed with the inroom spa, clean and comfortable, lady at the reception was super friendly and welcoming and made no fuss when I asked if I could park the ute towing the JetSki needing to take up 3 car park lanes. Would stay again."

"Enjoyed the stay, easy to find parking and had within walking distance to a few key activities"

"Room was clean and the staff at the reception was very kind and helpful. Check in process was smooth"