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"Food was terrible"

"Good breakfast and parking "

"Our room was nice and comfortable. The bathroom was clean and spacious. The kitchenette was useful. The only complaint was the soap left in the shower from the previous guest, the lack of ports to charge my cell phone, and the drain for the sink."

"The breakfast was good. Nice and quiet! The room is very clean. It feels like home rather than a hotel."

"Clean room at night no front desk"

"Clean"

"It was a quiet space and easy to sleep in. My room had a small kitchenette which was nice to have. Staff replaced a broken ironing board within the hour when I needed it. Breakfast was fresh and had a lot of options including vegetarian. Parking was close by and checking in/out was easy. I got a great recommendation for a cafe (La Greeka) in Lawrence from the front of house staff. "

"It is a decent hotel but nothing fancy for the price point."

"Staff was on point. I didn’t like that. What I did not like is the fact that I reserved a room with view on the water but I got a room with view of the street I drove in to get to the hotel when I paid extra for that room. I didn’t like it a bit. Also when my wife got to the room, there was no water. We went down to but water and they didn’t have any, very disappointed. Staff was on point"

"Great location. Rooms are well appointed. Every hotel was pricey but it seemed to be the market rate. . I’d stay there again."

"Clean room and the best hotel staff I have come across friendly and accommodating for little ones. Out little guy played "work" with a worker because she looked lonely by herself hm. From valet to the restaurant, all the employees are too of the line."

"CitizenM is not a "traditional" hotel. The customer is generally supposed to fend for one's self, including, but not limited to check-in, check-out, finding cups for the room, locating an iron, scheduling maid service. The surface of the shower stall does not have a non slip surface and was quite dangerous once wet. The room is the width of a king size bed. The bed (mattress) is wedged up against the window, meaning it has walls on three sides. Curious arrangement for two to sleep. The shower...

"The room was a little small and condensed without a separate bathroom area, but it was spectacular and the food amenities staff view were fantastic. Highly recommend and worth the price."

"We can’t ask for a better place than this hotel. Way exceeded our expectation. The staff was smiley and helpful. The room was specious and clean. The location is unbeatable. The only regret is we were so busy that we couldn’t use the restaurant at the hotel and the sightseeing around it. Plenty of places to eat out and visits. Lastly thank you for assisting us to look for a ring we thought we left in the room. We will definitely stay here when we come back to Boston."

"Very clean , staff was amazing will be back soon. The night life for the hotel was amazing such a young urban feel"

"Location was excellent for our needs. Luis, Juan and others whose names I did not get were professional, friendly and helpful. The greeters in the lobby were welcoming and friendly. Definitley would stay, again."

"The only thing was local eateries within walking distance."

"Room was clean. Very small"

"Breakfast was a little confusing. There are two hotels in one and only one breakfast was running which made it very crowded and confusing."