โรงแรมและที่พักในซูอารังกู

"Customer service was appalling. I was woken up with a bang on my door at 7.15am with Mary delivering my breakfast. I had not asked for room service and was a bit put out. The food consisted of an omelette, some cabbage, bread and a bowl of fruit. The upstairs restaurant was tired and looked unkempt, with an old and dusty carpet. I chose this hotel because of the pool and had phoned to check it was in good order. Margaret assured me it was fine. Upon arrival, the pool was dark green with a...