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"The room was very clean along with the building itself. I believe they’re severely understaffed to where the pool was not properly maintained or having a actual bartender and not using the reception desk employees"

"Check-in was a little off putting because the lobby was locked and business was conducted through a safety window even though it was only 4pm. The room was clean but needs some upkeep on things."

"If you are looking to stay at the Italy Inn, you should know that it is the upstairs of a large convenience store. Not much there in ways of amenities or scenery, but it will do in a pinch. Room was clean and inexpensive. We were staying there for a local bike ride in Italy, Texas. Far from luxury, but good enough to get the job done"

"Absolutely disgusting. Stains on the sheets and towels. Floors were wet. Manager seemed shocked when I said I would not stay here and asked for a refund. Do not stay here. I’m surprised the health department hasn’t shut this hovel down."

"Very noisy and no complementary breakfast."

"Nice staff"

"The room was big and clean"

"Hotel showed truck, bus , RV parking on Expedia app but does not have any ? "

"Nice large room. Clean. Grandchild loved the pool. Just had to be careful the floor was slippery but to be expected."

"Great experience. Front desk staff was super friendly and helpful. Would definitely stay here again."

"Nice hotel, but housekeeping shouldn’t be cleaning right outside of your room at 8:30 in the morning so in other words, there’s no way you’re gonna be able to sleep in."

"Clean and staff are very friendly!"

"New property! Spacious room and good location- Very close to Baylor."

"This particular hotel needs updating. Marriott in general always gives good service. The room was clean snd quiet, very good pillows for sleeping!"

"Solo traveling, good value, clean and basic comfort there"

"Nicest hotel in the area. Clean and beds were comfy. Friendly staff. Didn't get to try the restaurant, but the food other guests were munching in looked really good. There are a lot of homeless people in the area. We didn't have any issues during this stay, but we have had completely unprovoked hostile encounters with them in this area in the past."

"I didn't go but they and you shipped you don't refund me my money I'm very unhappy"

"Very good."

"Do not recommend this hotel. Non-smoking room, smells like stale smoke. The hotel does not offer any "do not disturb" options on room service and will have maintenance enter the room at any given time unannounced, leaving curtains wide open and knocking clothing on the floor. Will never return. Booked the room for 1 week and left days early without any refund being issued."