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"friendly and welcoming"

"Lovely an clean room and hotel, friendly staff and a warm welcome. I was down for family funeral an i droped my car off early then used the late check in at 10pm with no problem. Cant comment on breakfast as i overslept.. But a great we place to stay."

"Cozy quiet rooms. Hot clean showers. Slept like a log. Easy access to venue down the road. Lovely cozy bar and restaurant area. Friendly staff."

"The check- in was very easy. The room decor was very cool. The location was right in Piccadilly and convenient to everything. "

"Everything about our stay at The Queen was excellent - the room was spacious and clean, the restaurant was fabulous. "

"The staffs are excellent and accommodating. Wilde Manchester made our stay wonderful and less stressful. Wonderful location."

"The shopping mall is walking distance and many areas to eat. We like the hotel because it has an elevator as well. "

"Fab good food clean little bit of relaxation nice staff hope to return in near future "

"We were upgraded to a deluxe room on arrive, big spacious room which was clean and tidy and had everything we needed for our nights stay. We stayed for the one night whilst we were in the city to see Lady Gaga, the beds were very comfortable, bathroom clean and shower great. Why this place has a bad reputation I don’t know, I’ve stayed here numerous times over the years and not had a bad stay!"

"Lovely comfortable room. Lovely staff. Idyllic location "

"Was amazed how clean the room was and the excellent condition the room was in. The hotel was spotless. "

"The staff were exceptionally "

"One night stay, perfect location to city centre "