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"It’s old sofas and dirty"

"Room was dirty. Bathroom, around the sink had a buildup of dust. I took pictures and showed the front desk worker. The shades are electric and did not work"

"Clean open and airy. Food was very good. Nice common spaces. Quiet rooms."

"We had a fantastic stay at Hyatt Place Dallas/Allen in Allen, Texas. The hotel strikes the perfect balance between modern comfort and convenience, with spacious, spotless rooms, a welcoming atmosphere, and staff who go out of their way to make you feel at home (Amanda). The complimentary breakfast was fresh and generous, the outdoor pool and 24-hour fitness center were great bonuses, and the location made it incredibly easy to reach shopping, dining (Roma Cuchina), and nearby attractions (Twin...

"All good"

"Everything was great"

"The room smelled like mildew. The ceiling was falling in in the bathroom and the sheets smelled sour."

"Great location. Clean. Friendly staff. Nice visit all around."

"The staff were extremely friendly and helpful. The breakfast left a little bit to be desired. The jimmy deans premade sandwiches weren’t great as they were a little soggy. Maybe having the ingredients to make a one more fresh would be better. It’d be nice to have a bar similar to other properties. More notice on when house keeping services are happening. Apparently it’s only every other day."

"The 1st room smelled so bad of animal urine and was so hot. The 2nd room still had a smell of animal urine and broken closet door. Workout was closed. No ice in ice machine."

"Everything was great! The only issue we had was I could not get the body wash dispenser in the shower to work. Everything else worked great! I did not report it because I was leaving immediately after I discovered it."

"AC was not working on second floor"

"Great"

"This hotel was GREAT! One of my best stays so far. The location is beautiful, the staff is very friendly and helpful and the area is nice and convenient."

"All I can really say is that I would not stay again."

"They gave me a room with no windows or skylight even though I booked the one with a skylight. A comped breakfast did not fix the fact that I was in a room under the entire heating and cooling system and it was noisy all night"

"Staff,clean room, parking young lady at check-in and check out was superb. Need to hire more young people with her professionalism, smile and sense of humor! Very courteous!"

"Staff was great. Very nice hotel with some old issues, but tbs."

"Great place to base yourself if needing to be in the Frisco area. Clean, tidy, safe. Comfy beds. Walkable to Legacy Shops (25 minutes). Some great restaurants across from the hotel - Cantina Loredo (good happy hour), Great sushi & service at Edoko. Coffee at Summer Moon really good. Would definitely stay again. I did not use the pool, it looked well maintained and was being cleaned daily when I sat to have my coffee. I did not use the hotel bar/food. Easy parking straight outside and...