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"All good"

"We had a fantastic stay at Hyatt Place Dallas/Allen in Allen, Texas. The hotel strikes the perfect balance between modern comfort and convenience, with spacious, spotless rooms, a welcoming atmosphere, and staff who go out of their way to make you feel at home (Amanda). The complimentary breakfast was fresh and generous, the outdoor pool and 24-hour fitness center were great bonuses, and the location made it incredibly easy to reach shopping, dining (Roma Cuchina), and nearby attractions (Twin...

"The 1st room smelled so bad of animal urine and was so hot. The 2nd room still had a smell of animal urine and broken closet door. Workout was closed. No ice in ice machine."

"Room was dirty. Bathroom, around the sink had a buildup of dust. I took pictures and showed the front desk worker. The shades are electric and did not work"

"Great place to base yourself if needing to be in the Frisco area. Clean, tidy, safe. Comfy beds. Walkable to Legacy Shops (25 minutes). Some great restaurants across from the hotel - Cantina Loredo (good happy hour), Great sushi & service at Edoko. Coffee at Summer Moon really good. Would definitely stay again. I did not use the pool, it looked well maintained and was being cleaned daily when I sat to have my coffee. I did not use the hotel bar/food. Easy parking straight outside and...

"Cleaner knock at our door at approximately 9:00am even though checkout was at 11:00am. Was extremely upset about that."

"The room this stay was the worst ever. The bathroom sink faucet was wobbly and so bad we were worried it would break. Other people staying there had no courtesy for others trying to sleep. This went on most of the night. The night desk worker stays in the back most of the time. We will not be back!"

"Clean rooms breakfast great hot tub pool fantastic bar & grill all the way around walking distance twin peaks across the loop there I'll rent there again we were there for a graduation most fun I've ever had."

"Everything was excellent!"

"Everything was amazing except the beds 😒😓 we almost stayed another night but the bed was so hard and uncomfortable that we decided to go back home. Other than that. No complaints 👌"

"The space was incredible and the staff was awesome! The room was super clean and spacious which was perfect for our family. I couldn't believe how amazing it was!!! We all loved the food!!"

"There wasnt any ice available on the floor.The hallway areas and room had a weird smell and the breaskfast options were so so."

"My stay at this Holiday Inn did not meet the standards I usually expect from an IHG property. The hotel felt cheaply managed and lacked the comfort and convenience I’ve experienced at other Holiday Inn locations. The hot water in my room did not work unless I went to the front desk and asked them to address it. There was also no coffee maker in the room, and I had to request one from the front desk, where it was handed to me in a plastic bag. Cleanliness was another major issue. The bathroom...

"Clean and comfortable for the price!"

"AC was not working on second floor"

"Not big on hotels to start with but i enjoyed the amenities. The bed was not acquired as it was too hard, the sheets had different color stains on them too. I’d much prefer an air bnb for the cozy side of staying."

"Property was very nice, clean and safe. Close to several places for food, shopping and nightlife! The amenities are excellent. Especially the TUB!"

"The staff was very friendly and accommodated all of our requests. Our room was very spacious and we enjoyed having a kitchen. I was happy to see a safe in our room and the location was excellent, surrounded by restaurants and shopping venues. There were lots of selections available for breakfast and the coffee was delicious. We will definitely stay at Home2 Suites by Hilton in the future."

"Great"