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"This trip had a few issues with the room. Otherwise friendly staff."

"Couldn’t get into my assigned room the card keys wouldn’t work and when they tried using an emergency key the door latch was closed. There was somebody in the room sleeping, you could hear them snoring and they didn’t even wake up. I ran into the guy the next morning coming out of the room, hilarious. Why wouldn’t they know someone was in there."

"Every friendly and very clean! I loved the look of the place too! I will definitely be back!"

"The keyless lock at the front was a little touchy and it took multiple tries sometimes. It’s a 2-step code which can be an issue if your finger isn’t exactly on the right spot. Also no elevator with lots of steps to 2nd floor. Everything else was great."

"As a guest services coordinator with Marriott I can assure you that Hart House is a treasure to anyone traveling the Empire State Trail. The bicycle themed rooms are super unique with even the finest details not missed to assure an immersive experience. All additional essential amenities are covered, so whatever you left at home is available here. A gem."

"Ideal for my needs.Taking a nap before driving home."