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"We actually stayed at the Crown Plaza Hotel since the HI Express was closed for renovations. The front desk clerk helped us find a Saturday evening mass and arranged taxi transportation to and from church. She was very persistent in making sure we were taken care of!"

"The staff was excellent. Got a good nights sleep on a clean room"

"Easy check-in. Friendly staff. Comfortable beds. Convenient to airport. It had a gym and three restaurants. "

"Good location, clean. "

"Staff was amazing"

"Staff was great both in the hotel and restaurant. Location was a bit far from main areas downtown, but certainly walkable (in good weather)."

"Our stay here had its ups and downs. When we first arrived at the hotel we were handed a handicap room with a roll away bed instead of the double bed we asked for. While the room was well designed to serve those who need it, it was challenging for us to navigate. Luckily the people at the front desk were extremely accommodating. While they couldn’t change our room the first night, the second day the made sure we were put in a normal double bed room. The only other problem is that the pillows...

"The staff was very helpful"

"Very friendly and welcoming staff. Rooms were clean, comfortable and well equipt. Very convenient location"

"We walked from the airport to the hotel and the hotel parking lot, which we had to cross, had no lights at all. It was after 11 p.m and very dark thus making it a hard walk It was also hard to operate the doors with all my luggage and no one from reception offered any help. . The room service pizza was greasy and unsatisfying. Room excellent. "