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"Areas not taken care off … the photos of the room did not match the room that I got … Floors dirty Hot water not the best . Staff very good Breakfast was good Not happy with the room "

"I"

"Perfect for a late night arrival into Costa Rica. 4 minutes from the airport (I took a taxi, as they don’t have a shuttle pickup). The staff upon arrival was kind enough to help arrange transport to my next location (a ride to Quepos for $200). The shower was amazing - hot water and fantastic water pressure. And breakfast was the best - Nelly was so kind and the food a perfect introduction to Costa Rican cuisine. Enjoyed the pool under the mango tree. Pura vida!"

"Perfect hotel near the airport. Breakfast was ok. Rooms are clean and roomy."

"We pay for all inclusive but that was not the case we have breakfast buffet and that’s it, the bar was not open and the pools need work but is a beautiful place if you like nature and hiking this is the place the access by car is really easy and is close to the town where you can find anything"

"It was really good all around."

"This hotel, its staff, views, food and overall experience is just AMAZING! Mostly the staff is so attentive, kind and proactive. It made our birthday and anniversary celebrations so memorable and joyful. THANK YOU TO EXPEDIA AND MARRIOT HACIENDA, for a wonderful experience."

"They just finished painting the pool edge...looks great. This is our 3 year at the Trapp Family Inn. The only thing that was different was it was warmer than usually in San Jose than in previous years. The rooms were definitely warmer, but we were glad we had ceiling fans. Service, Food, and hospitality were great. We'll be BACK!"

"Haben die 2 nächte sehr genossen. Sehr nettes personsl"

"The hotel is perfect for flights in and out of SJO, and the rooms are of great proportions and always perfectly clean and fresh. Best of all, every single member of staff is warm, friendly and accommodating."

"Our stay at this beautiful resort started well before our stay. Cindy reached out to confirm our time of arrival, provide directions and caution us on the local roads due to a rain storm that had just passed through. If that wasn’t enough, Cindy then messaged us back to confirm our lodging, advised us how to access the resort and get our selection for the next morning’s breakfast. All this occurred during our drive from Liberia to the Serenity Eco Lodge. Way above and beyond. Our accommodation...

"A clean, cozy place with friendly people and a delicious breakfast."

"Staff was very friendly and helpful, and the free breakfast that was included with our stay was delicious. Would definitely stay here again"

"This is a very well mantained boutique hotel. The waiters are the highlight of the restaurant, specially Guillermo. I would like to come back and relax in the beautiful gardens and swimming pool."

"The room was clean and the staff was very nice!"

"If you’re looking to reconnect with nature this property is right up your alley , but I must warn you there are some things that left me feeling disappointed. Under property information it states that they provide tour assistance when in reality all they provide is a car service and nothing else you have to do your homework on what’s to do in the area.We were also promised a to go breakfast but at check out there was nothing left for us. The rooms are comfortable but there is no fridge or...

"Buena estadía, mal desayuno"

"Really awesome experience here. Incredible staff and place. One of the highlights of my trip! The host made me a meal before breakfast time even started and took me to the airport I highly recommend them!"

"Staff was very friendly. Hotel was clean, beds were comfy. Breakfast was amazing!"

"very poor"