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"I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely...

"Great food, lovely stay will be back again"

"Everything about our stay was lovely."

"Great location, super friendly staff, comfy and cosy room. "

"Great place to stay. Great brekkie, great location and great bars "

"The reception staff were so welcoming, especially Jen who welcomed us like old friends. So chatty and lovely and a such a great start to our trip. Hotel and room was clean and looked great and just what we needed. Rooms were nice and warm during this cold weather however the hallways were a bit chilly! Would absolutely recommend and will return. "

"All good."

"Great location and staff very friendly. Comfortable beds. We had amazing view of the tower. Bathroom a bit outdated. "

"What a gem - in quiet village - our go to place to stay to visit Designer Outlet and York city the next day - staff extremely welcoming and helpful - cosy country atmosphere -our second stay and will be going back to try the super menu for Sunday lunch - thanks team for making our stays so perfect every time !!!"

"Beautiful hotel, very good customer service. Only downside was the breakfast. We were charged £17 per person for a pretty lacklustre offering. My husband requested pancakes which were on the menu for an additional £2.50, so we were expecting a spectacular stack as a result; what he got was a couple of shop bought small pancakes to go with a very dry sausage and one rasher of bacon. Given that everything else was top-notch in the hotel, we feel they should perhaps review their breakfast and...

"Super clean and big rooms Staff was very supportive It’s just a 5 mins walk from York train station and 15 mins walk to York Minster, Train museum and into the city centre…."

"Receptionists on check in very helpful and polite. All staff we encountered, housekeepers,bar, restaurant)were excellent."

" Nice to be back again . Staff were awesome !"

"Very lovely welcome to a historic and plush, cosy stay at Jorvik House for a post Christmas getaway. Everything fantastic, only mimor gripes that Yorks parking might be a tad cheaper, perhaps there are cheaper ones than the conveniently located Marygate car park a stones throw away."

"This is an exception hotel. Quality customer service and excellent food; traditional atmosphere fitting to the period house and grounds. Really recommended."

"Very friendly staff and comfortable room!"

"Good value for money, friendly, welcoming. Highly recommended"

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"Clean"

"Sehr sehr schönes Hotel , sehr aufmerksames und freundliches Personal "