This hotel is great and we couldn’t fault our stay until check out time..... we had already paid for the hotel prior to our stay yet we were asked to pay again for the room!
Apparently the hotel has recently changed hands and there is some issue with the accounts transferring over so the hotel isn’t currently receiving the payments people are paying ( going to the old company).
We politely explained that this was not our issue and we wouldn’t be paying for the room twice!!
This just put a negative spin on our stay but otherwise the hotel and stay was excellent!
The stay was brilliant, straight away everything was clearly explained to us and we were offered how much we wanted room service die to CoVid restrictions. Personal was just amazing. Rooms are big and so are beds, all very comfortable and functional. Rooms look a bit old style but it makes total sense with a building that is a few hundred years old. Maybe only downside was sound insulation is not great, so we cloud hear other guests like they were in the room with is!
Beautiful quaint hotel, well maintained, the staff and service at breakfast were amazing, plenty of them going the extra mile to be helpful, and friendly. Food excellent. Room was spotless. We will definitely try to book here again if we return to the area, no where else comes close. Well done Best Western, the staff here know how to run a hotel!!
We haven’t stopped at the crown before but we would definitely stop again. The staff are very friendly and the restaurant is clean and inviting and the food was great.
Everything good, food excellent, nice facilities, would have liked a trooey left with extras for the room( coffee,milk, loo rolls etc) ad the cleaner was not able to come and replenish. Staff alk friendky and helpful. Would stay again.
The breakfast was good quality and fair choice. The gym and leisure facilities were excellent..
Room comfortable and staff helpful
I have paid a lot more than this for a worst hotel
I will be using this again for business travel.