โรงแรมใกล้ห้างสรรพสินค้าวูดแลนด์ มอลล์, Grand Rapids

"It was all just "fine". The room was very average, bed lumpy and linens scratchy. There are cheaper hotels nearby that are just as good. Because it cost more I thought this would be a step up, but it's not. Next time I will go down the road where I can get free continental breakfast and the same level of room. No reason to stay in an oversized, dark room with limited amenities that costs more than what is down the street."

"Yes"

"Very clean location - don't ask to stay past your checkout time (I am a remote employee). They charge for this. Ever heard they charged someone for not staying for an extra night they booked."

"Breakfast was a bit of a downfall but excellent otherwise."

"Excellent hotel to stay at, close to restaurants, stores for shopping, and easy access to highways. Facility was clean, and the rooms were spacious, clean and beds were comfortable. Definitely a place to stay at while in Grand Rapids."

"It was average since it was older property."

"It’s a little for the price I paid and the service that I got."

"The charge for incidentals should be disclosed or collected when paying for the hotel not at checkin. And they should take cash for incidentals!"

"The bathrooms were not clean. I had to get supplies from the front desk and clean them myself. I was offered a modest discount for the trouble. Phone did not work in one room and the tv did not work in the other. Overall I give it a 3. Because the price was right. Location was excellent. I would stay again if I had to."

"We really enjoyed our stay!"

"Breakfast was good the only thing they had no beef patties just pork sausage not every one consume pork"

"Good breakfast, clean room, well maintained"

"The beds were so comfortable and the rooms were very clean. I loved that they had a tribute to all military members with different memorabilia and information from each of the wars. I’m always proud to stay in a place that supports our service members."

"It’s so pretty. The materials they used are very high quality and there’s a great attention to detail. Our room was big and felt luxurious. The frittata at the Rix is not to be missed!!"

"The hotel has terribly rude staff who overbooked guests and offered no apology."