The property has nice decor, in both the rooms and the common spaces. The pool and grounds are attractive and well-maintained. However, we stayed for 3 nights, and maid service never came to our room even though we were out most of the day. We did not call management the first day and didn't bother after day 2 since we were leaving the following morning. Also, there was no microwave in the hotel room, which made it less appealing since we were traveling with children. There was a small fridge, but mostly it was for "mini-bar" items, so not useful for keeping bottled water or juice, etc., on hand. We ate one meal at the hotel, which was breakfast, and it was very nicely presented with a "gourmet" flair. Parking consisted of either one small self-park lot, uncovered, or valet parking. We were forced to valet park 2 of the 3 nights we stayed, and all the visible valet spots were full, so my vehicle was around the corner somewhere out of sight. It's a safe area, but I'd rather know where my vehicle is at all times. The 4 stars is due to it being an attractive property, but more suitable for business or conference attendees versus families.
