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"Morning staff are great, very friendly and helpful. I travel to visit my granddaughter that is a UPMC patient, and is always my first option. Definitely will come back soon"

"Everything about our stay was great except for the fact that one of the reasons that we chose the hotel was because it had a pool. We weren't given any warning that the pool was closed for maintenance, otherwise we would have stayed someplace else. We paid full rate for our stay but we weren't given all of the amenities that were promised and that was disappointing."

"L"

"Clean room an bathroom "

"Looks like the property is undergoing renovations. The room was OK though. The breakfast items were limited and the coffee was not hot at 10:00 AM."

"All employees of the hotel provide very good service. Especially the person taking care of breakfast. Make today a beautiful day for us. We are very impressed."

"A decent hotel for the price. I’ve stayed at many Hyatts and this one did not specifically live up to the standard of those ones. The hotel itself is not clean. I assume when the rooms are cleaned the floor is vacuumed so why not continue into the hallway. The first floor was very dirty as well due to the traffic, a quick sweep once an hour or so would be a huge plus. My room was not cleaned during our two night stay, not a big deal but our trash was full and we needed our towels replenished....

"Great stuff, hotel room looks decent. But room was a little dirty. Beds comfortable. Floor boards in bathroom were soft with water damage in front of the shower. "

"Breakfast was over priced and per person, pool was closed, the rooms were nice and staff was friendly "

"Yes"

"Breakfast had a goid variety including my favorite biscuits and gravy! I'd give an extea star for that alone! Front desk went above and beyond as always to make my stay a happy one. This is why I ONLY stay here when I am.in the area !"

"Did not use pool"

"No complaints "

"Everything was okay for one night stay"

"My family and I had a brief stay for a few appointments as we live over four hours away from Pittsburgh. We were so happy with our stay at the Crowne Plaza. It was very clean and comfortable. The staff were always so happy and welcoming. Very peaceful and the beds were super comfy! We come to Pitt often and this hotel will be our new go to hotel. A+ in my book."

"Check in staff was rude , not helpful and breakfast lady was so rude . She lacked cleanliness. Was using bare hands to push garbage down and then would pick and clean things without cleaning washing hands . Was only putting couple bagels at a time . Not helpful at all "

"Great stay great service!"

"The Drury is a great place to stay. Close to All the shopping and dining in Robinson. Clean and has a great breakfast!!"

"No pool"