โรงแรมใกล้พิพิธภัณฑ์ Williams Fire, Colorado Springs

"Everything was excellent, except the bed was uncomfortably over-soft and I had trouble sleeping. And the parking lot for this land was sold off to a company that charges $20/day. Is everything about capitalizing gains? The staff is super nice though!"

"The air conditioner in our room didn’t cool the room at all. The sink in our room was stopped up and we found that under the beds of the room weren’t cleaned very well. The parking is also terrible."

"I booked this room for my daughter and son-in-law. When they showed up, they were told there had not been a working AC for 2 weeks! The initial employee was helpful and kind and did offer a fan or a cancellation but at the last moment there were very few choices. So they took the fan and got by and would’ve been ok but when they asked another employee about breakfast were dismissively told “I don’t know if we’re even doing that!”"

"The staff were friendly and helpful. However, there were no pans, dishes, or utensils to use in the kitchenette room. No coffe pot and the one they gave after asking had a short in it. The king bed was worn down and uncomfortable. Floors needed serious mopping. The hotel is rougher side of a town."

"Excellent property, quite and clean. Very convenient. Communication with host was great!"

"Microwave was not working and the shower curtain"

"The room is clean, the staff are nice but the breakfast is the same every day, at least to change the sausage to bacon instead."

"Staff was extremely friendly and very helpful."

"We love the layout of the rooms, with the exception of the bathroom and sink. Layout is a little cumbersome. We enjoy the small kitchen area along with the small living area to relax. We especially enjoy the breakfast and the green chili! No other breakfast bar provides green chili. There was a large group of people of all ages attending breakfast and they took over. Loud, children out of control and standing in the way of other guests. This is not the fault of Hyatt, but I’m hoping one of this...

"Only one elevator was working on our day there and it was a really bad inconvenience because there was a line to get on it."

"All Good but we had to ask for breakfast vouchers. I believe customers shy e provided vouchers at the time of check in"

"I liked the hot tub and free parking ,and love the air conditioning .The staff was very helpful .I have not seen my bill"

"Lots of restaurants and a theater nearby."

"Great location and friendly staff"

"Awesome stay"

"Room was nice. Staff was okay. Had to wait 15 minutes to check in, no one was at the desk. I am traveling with my 87 year old mother and having breakfast on site is one of the amenities I want. They advertise "free breakfast "!! There wasn't. Coffee and prepackaged muffins was it. Oh, and vending machines. Asked about it and my answer was, " I don't know. You need to talk to the manager. " I was not happy. I will not stay there again."

"Yes"

"It was fine for a night but"

"I specifically asked the receptionist over the phone and in person if the pool and hot tub were working she said yes. Hot tub and pool were open but the hot tub was cold. We asked about it and she said she was aware and there wasn’t anything she could do about it. If she would have told me that I would not have booked the hotel."

"great property, clean and large. would stay again and recommend."