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"Clean and have a beautiful view of the lake"

"Hotel is in a good area for walking to places. Walls are paper thin heard sirens all night plus a baby in the other room crying all night. Elevators at one point only one elevator was available for the whole hotel and then only two which made getting to your room very hard. The breakfast and happy hour was good but not clean floors were sticky and tables were dirty all day long. overall it was ok but not worth 300+ a night with elevators not working and it was dirty."

"The property was nice, but the rooms very small. Unfortunately the rooms on Expedia did not provide images of all rooms. The rooms I saw had sitting areas and appeared large/divided. The amenities were ok. The place was clean but appears to not be as quality as expected. (floor lifting from water etc. ) Minimalist approach/ attempts at sleek design; but appeared cheap. No closet! Hangers on rack above coffee maker area. Fridge under sink. No real place to place clothing. Remained in...

"Great"

"Neat historic hotel w/terrific 8th floor pool, sauna, hot tubs, equipment etc. TV’s were dated - we couldn’t hook up Netflix etc, so if you plan to stream, bring a USB stick. Great location in the South Loop."

"No slippers, ear swabs, or housecoats. Breakfast was ok but nothing made to order or special. What they has was what you got. I asked for help making dinner reservations-no one even called back to say that they were unsuccessful For $300 a night I expected a little more - and yes I expected slippers not to walk around bearfoot in the middle of the night"

"Room had tape on walls didn’t look updated like pictures showed. Then had to spend money when we got that wasn’t expected or mentioned on the website"

"Th rom were very nicely kept and live that it had a little kitchen parking was valet so expect to pay $70 per night even though I one thy had there car lot under the basement so get ready for that to ver all nice"

"Good location, accessible by public transit and close to downtown landmarks. Free espresso machine in the lobby was a nice touch perfect for an easier riser like us to grab a cup and stroll to millennium park before the crowds set in."

"Excelente ubicación"

"Was decent"

"Nice location and love the cookies! Pool topped it off"

"Staff made you feel very welcoming from the front desk and the staff from different areas. Over all everything makes me was to rebook to stay at the Sofitel when I’m visiting the city of Chicago."

"Courteous staff"

"Great Hotel."

"We had the best stay here! Within a short walk to the trains ($10 for 2 of us to jump in and off as many times as we wanted in 24 hours) to get down town, super comfy room and beautiful views into the city! Valet was top notch and worth every penny! All staff were so friendly and helpful! Breakfast was delicious and a great start to a day of walking and shopping. Would totally stay here again and stay longer - such a great start and finish to our trip!"

"Overall the stay was truly amazing! The room was very spacious and clean. I know next time to use the parking garage down the street from hotel! Since they do not have a parking garage! Breakfast was okay (fee $12 that’s including taxes)"

"Amazing view and clean room"